Referral. ?
I referred my ********* who is in school and accept now she has the mobile account ********** .
For simplicity I have used my email for both account. Pls confirm when I would get the two referral bonuses. Thanks. Clyde
Answers
-
You must use your code not the email to refer someone
this is the guide
https://fizz.ca/en/faq/what-is-a-referral-code-and-how-do-i-get-one7 -
Clyde, please note that this is a users forum so you might not want to expose your personal info here...
To answer your question: If I understand correctly, you have already created accounts and joined Fizz. If you properly entered the referral codes, as Mike mentioned, during the sign-up process, then you should be able to see the pending referral bonus in your online account by going to My profile > Referral bonuses. Hope this helps!6 -
For your information there is only one Referral code that is applied per account so would get only one 25$ credit6
-
The discount is awarded after 2nd bill payment, and can be used on the 3rd bill. You do need to give your referral code, not your email.5
-
As long as you used the referral code, you will eventually get the bonuses. If you did not use the codes, then, unfortunately you wont6
-
Note that the person being referred must be a new customer to qualify. So you cannot refer yourself using the same account. If you add a mobile plan or internet plan, it must be on a new account to qualify.
You can confirm whether the referral worked by either one of these 2 methods.
1. If you received email with title "You're on your way to a $25 bonus", it worked. That referral is now pending.
2. Check your account. Go to [My Profile], then [Referral bonuses]. If you see the message "$25.00 PENDING", means the referral worked.
After the referred customer has made their 2nd monthly payment, the referral is confirmed and $25 bonus is applied to both accounts.
1. If you received email with title "You earned a $25 Referral Bonus!", it confirms the referral.
2. Or check your account. Go to [My Profile], then [Referral bonuses]. If you see the message "$25 DISCOUNT ON YOUR BILL", your referral credit has been added to your account.
2