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About my account
Archives for August 2019
Discussion List
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Double Charged?I've been double charged, twice in one day at the same time. Anyone have a phone number I can call … -
Porting a number from a different provider to Fizz: What have been your experiences about the duratiWhat have been your experiences about the duration it took? I ported my number from Videotron and i…Accepted Answer Closed Thomas M. #9986 11 views 3 comments 18 points Most recent by Shilgi About my account
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Je peux ps entrer les coordonnées de ma. Arte de créditBonjour ma carte de crédit est expiré alors je lui si supprimé de mon compte et je voulais ajouter …
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Add-on expirationI would like to know how the add-ons work relating to the minutes of calls. If I buy 300 minutes, w…Accepted Answer Closed Mélanie T. #9249 66 views 1 comment 11 points Most recent by Allison W. About my account -
Transfering a number from the USIs it possible to transfer an american number from at&t to fizz? And would the american number …Accepted Answer Closed Chloé B. #9930 1 view 3 comments 14 points Most recent by Gates About my account
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Billing address won't work and maximum card errorMy billing address is invalid and that message turns in a maximum card reached message. I have an a…Accepted Answer Closed Dominic B. #9917 23 views 7 comments 23 points Most recent by Fizzy About my account
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No referral cash?I have referred several people that have signed up for more than 3 months. Neither them or I have r…Accepted Answer Closed Alex B. 3802 1 view 5 comments 20 points Most recent by Gates About my account
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I have 2 mobile phone numbers with my name, how can I change to my wife's name?I have 2 mobile phone numbers with my name, how can I change to my wife's name? Thank you.
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Compte désactivé mais solde sur mon Wallet ?Pourquoi mon compte est désactivé si j’ai un solde de 79,61$ sur mon portefeuille ?Accepted Answer Closed YANICK G. #9837 24 views 2 comments 10 points Most recent by Gates About my account
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multiple payments in same month?Hi, I have been overcharged on my credit card in July and August. I was charged for my mobile plan …Accepted Answer Closed Francois B. 22598 2 views 2 comments 15 points Most recent by Fizzy About my account
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Reference code not added when ordering sim cardHow to add a reference code to get my 25$?Question Closed Sarah L. 26577 13 views 0 comments 16 points Most recent by Sarah L. 26577 About my account
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I forgot my voicemail pin. How can I reset it?I enter what I think is the right pin but every time it say I'm wrong. How do I change my voicemail…Accepted Answer Closed Alexis B. 26566 25 views 2 comments 19 points Most recent by Fizzy About my account
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Are you guys Fed-up with fizz?I have been embarrassed with fizz over and over. Aug 5th, I was in Mont-Tremblant region and search… -
Why isn’t my internet working ?So I had switched cards recently and forgot to switch my the card on my account to the new card, so…
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I changed my idea and I don't need a new phone numberHi, two days ago I ordered a new SIM card with Fizz Today I received the card but my plans changed …
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Conservez carte SIM, changer numéroBonjour, j’ai deja une carte SIM avec un numéro de téléphone associé qui me servais de ligne second…
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Maximum number of accounts reached for the address that I put?Yesterday I tried to order my sim to my address but the system shows the following message You exce…Accepted Answer Closed alejandro P. #9521 2 views 1 comment 12 points Most recent by Maggie L. About my account
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badges missing?Why didnt i get the dinosaur badges?Accepted Answer Closed Bingo 1 view 8 comments 17 points Most recent by David L. 22643 About my account
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Worst cellphone company. No way to have my line back?They desactivated my line and are not able to process the payment back, so I don't have a line anym…Accepted Answer Closed Melissa L. 25839 1 view 3 comments 13 points Most recent by Leifuer About my account
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hey I need to get an answer on ref#36960 i have been waiting so long and need an answer no way to cohey I need to get an answer on ref#36960 i have been waiting so long and need an answer no way to c…Accepted Answer Closed Papa K. 2 views 1 comment 12 points Most recent by M T. #338 About my account
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How can I reset voice/sms to unlimited for the accountAccidentally set voice and sms to 0. How can I set it back to unlimited. Phone number XXX-XXX XXXX …Accepted Answer Closed Eric K. #883 1 view 4 comments 15 points Most recent by M T. #338 About my account
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Can anyone answer some of my questions regarding the payment ?Hey, Im thinking about joining Fizz and have some questions regarding the payment of the mobile pl…Accepted Answer Closed Kai W. #9328 34 views 6 comments 18 points Most recent by peterpan About my account -
After port to a different network from fizz, Money has been deducted from my credit card. With 1 dayAfter porting to a different network from fizz. Money has been deducted. With one more day to end t…
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How to delete a post ？If my problem is solved, or if I am wrong, where can I modify or delete my post?Accepted Answer Closed HAN H. #9153 27 views 3 comments 19 points Most recent by Fizzy About my account
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no outcall , what can i do ?Due to no credit card update my account was canceled last night . I made the update this morning an…Accepted Answer Closed Cristian I. 11 views 9 comments 19 points Most recent by Gualberto About my account -
i have paid but no access, what can i do ?I have paid my bill , i get the message that evrything ok but still no access to my cell phone min…
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Can't reuse the referrals in my account after I added 2nd account and unsubscribe first account?I had a temporary number in Fizz and get many referrals. Now I'm ok on Fizz and decide to port my r…Accepted Answer Closed Bill T. #3762 2 views 6 comments 16 points Most recent by Andréanne G. #4496 About my account
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Re activation?Hi. I have activated my Sim couple months ago. Everything is working fine. And now I get e mail an…Accepted Answer Closed Julien C. 25488 1 view 3 comments 12 points Most recent by Bill T. #3762 About my account
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unsubscribe?hi. I am very angry at fizz because i unsubscribed my SIM card but fizz has charged me again. why?!…Accepted Answer Closed Alaleh H. 2 views 5 comments 19 points Most recent by Balaram About my account
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How does the Chat Leveling up work? its so UnclearHow does the Community Chat Leveling up work? its so Unclear Is it associated to how many best answ…Accepted Answer Closed Simon H. #6464 1 view 11 comments 24 points Most recent by Fizzy About my account
