I forgot my voicemail pin. How can I reset it?

Alexis B. 26566

I enter what I think is the right pin but every time it say I'm wrong. How do I change my voicemail pin without having accès to my voicemail account?

Mike

You need to go in your panel

My Plans > Manage My Plan > Advanced Settings > PIN to Access Your Voicemail

Gallina

If it doesn't work you might have to contact the support :
To contact Fizz, click on the link below and make sure you're logged into your Fizz account. The bubble chat will appear at the bottom right corner.
https://fizz.ca/en/faq/resolving-issues
Business hours: every day from 8 a.m. to 9 p.m. (EST)

Fizzy

To change your access code (PIN)

Modifiy your access code (PIN) to access your voicemail online, directly from your Fizz account.

(Under: My plans > Manage my plan > Advanced parameters > PIN to access my voicemail)

IMPORTANT: Unsafe sequences will be refused (for example : 1234, 8888, etc.).

 

You may consult these Fizz FAQs if you have further quesitons about your voicemail

https://fizz.ca/en/faq/how-do-i-set-up-my-voice-mail

https://fizz.ca/en/faq/how-do-i-access-my-voicemail

https://fizz.ca/en/faq/how-does-my-voicemail-work