I forgot my voicemail pin. How can I reset it?
Alexis B. 26566 Posts: 1
I enter what I think is the right pin but every time it say I'm wrong. How do I change my voicemail pin without having accès to my voicemail account?
You need to go in your panel
My Plans > Manage My Plan > Advanced Settings > PIN to Access Your Voicemail2
If it doesn't work you might have to contact the support :
To contact Fizz, click on the link below and make sure you're logged into your Fizz account. The bubble chat will appear at the bottom right corner.
Business hours: every day from 8 a.m. to 9 p.m. (EST)4
To change your access code (PIN)
Modifiy your access code (PIN) to access your voicemail online, directly from your Fizz account.
(Under: My plans > Manage my plan > Advanced parameters > PIN to access my voicemail)
IMPORTANT: Unsafe sequences will be refused (for example : 1234, 8888, etc.).
You may consult these Fizz FAQs if you have further quesitons about your voicemail
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