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About my account
Archives for December 2018
Discussion List
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When to chargeback?Hello, I've cancelled me membership on December 1st. I have yet to receive a refund for my plan, ev…Answered ✓ Closed Brandon S. #1195 248 views 6 comments 24 points Most recent by Ann H. About my account
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Can I use voicemail, with a data only plan?I currently have a data only plan with voicemail enabled, I don't intend to make or receive calls, …Answered ✓ Closed Sam P. #1182 265 views 8 comments 24 points Most recent by Sam P. #1182 About my account
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My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB. Summ…
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Marchant category code (MCC)Does anybody know if payment shows as recuring bill on Tangerine cashback MasterCard ?Answered ✓ Closed Etienne N. #1179 16 views 11 comments 23 points Most recent by Jean-François R. #4820 About my account
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email notices about receiving referral bonuses?Anyone getting emails for all the referrals they have? I got one email for the referral bonus I go…
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Porting with new sim and upgrades/referral bonuses?Has anyone ported their number over by activating a new sim and cancelling their current one? Can …
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Account number?How can we find our account number?Answered Jason B. 3111 154 views 6 comments 19 points Most recent by frederick M. #835 About my account
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The rooming price?How i can to know the price and where it's available the rooming option rooming? I cannot found on …
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Fizz account management login down?Cannot log into the Fizz account management. Here is the error when I try to log in: The requested …
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Referral code?There was no place for me to put in my referral code. I've already paid. Where and when do I put …Answered ✓ Closed Ben C. #1095 2 views 2 comments 14 points Most recent by Pat D. #256 About my account
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How do I cancel?Hello, last week(wednesday?), I registered for your services, I paid for a SIM card, and then paid …
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until when can I make changes to my plan?My billing cycle ends on Dec 23, if I update my plan now and it takes effect on the 24th, do I stil…
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can money in your wallet be used to pay your bill?Really looking for a way to pay without adding my credit card.Answered ✓ Closed Ben C. #1095 2 views 2 comments 13 points Most recent by T D. #47 About my account
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Is there any other way to pay besides a credit card?I don't have a credit card.Answered ✓ Closed Ben C. #1095 33 views 1 comment 12 points Most recent by Pat D. #256 About my account
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Fizz won’t let me cancel my fizz accountI had activated my fizz line but the transfer of my line from freedom failed . I paid but never bee…Answered ✓ Closed Jean B. 3164 55 views 12 comments 19 points Most recent by Jean B. 3164 About my account
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Has anyone been successful in switching an upgrade?For example, removing a 100mb upgrade and adding a 500mb.Answered ✓ Closed Pat D. #256 3 views 11 comments 28 points Most recent by Sylvia C. #15099 About my account
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I'm finally able to see my data usage but not in Firefox, why?I week ago I requested to Fizz to check my account due to the inability of checking my data usage. …Answered ✓ Closed Sergio C. #643 18 views 9 comments 27 points Most recent by Gualberto About my account
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can't load account pageHi, is anyone else having trouble loading their account page? Like I can't load anything except f…Answered Tatiana W. 266 views 9 comments 13 points Most recent by Guillaume D. 31142 About my account
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Fizz charged my credit card 4 times when activating my SIM. Chat bubble is not online, now what?Someone from Fizz please contact me ASAP to get this straightened out.
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Transferring phone number after activation?Is it possible after choosing a new fizz number, to then switch your number to your old one? Or do …Answered ✓ Closed Cameron B. #266 228 views 7 comments 24 points Most recent by Whizz About my account
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How do I add a new feature like messaging?Can I add a feature while on intro pricing? When I access manage my account, it only gives me the o…Answered sarah K. #1038 7 views 6 comments 16 points Most recent by Mohammad S. #314 About my account
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Alternate communication to Fizz when Fizz account is hacked ?If my Fizz account is being hacked, How can I notify Fizz ( my password and my email could hav…
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No bonus for level 6?Anyone else? I noticed in my account that I hit level 6 this morning, but I got no notification an…
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Introductory pricing deadline moved?Looks like the date of December 19 has been removed from Fizz's website.
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Can't apply upgrade ?I read some people had a problem adding the upgrades, well I'm having the same problem. When I cho…
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Has anybody got his problem solved by this company?A lot of problems around here and a lot a guessing but I wonder if is there anybody that actually m…Answered ✓ Closed Andrei U. #679 3 views 8 comments 18 points Most recent by Mohammad S. #314 About my account
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Homer Internet Throttled?When I check between 7 and 8.30 PM, my speed is around 30 Mbps instead of 120 mbps. Anyone having a…
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Fast track to complaints chat bubbleI've been testing this trick and seem to work pretty fast. Just log in and get to this page: Engl…
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Upgrade valid for 90 days?Since this question was not properly addressed in the previous thread (answers were entirely specul…
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Data gift not going through?Anyone else not able to use the data gifts they receive? All my gifts come in to the data meter sa…