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About my account
Archives for December 2018
Discussion List
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Can I send a gift to another number on my account ? (both plans are on the same account)Can I send a gift to another number on my account ? (both plans are on the same account) Keep gett…
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Why am I unable to adjust my plan?I am unable to adjust my plan. I know that it will only take effect in the next billing cycle, but…Answered ✓ Closed Steven B. #1243 3 views 4 comments 13 points Most recent by Whizz About my account
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My phone is showing "SIM not provisioned", what happened to my service?I've been in the beta since the beginning and all was fine. Now my SIM doesn't seem to be provision…
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Referral code bugHad two people use my referral code today and neither one shows up on my end as a referral. Both ha…Answered ✓ Closed Don M. #326 2 views 6 comments 21 points Most recent by Don M. #326 About my account
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Missing information?I purchased a plan and my phone is working(have reception etc). When I log in to my account however…
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How do you change your public name for the forum use?Is there a way to change the name you use when posting comments in this forum?
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Amazon sign-in?I noticed when i try to link my account with amazon, it brings me to the american site, which wont …Answered ✓ Closed Carole A. #1354 11 views 10 comments 15 points Most recent by Whizz About my account
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Is it possible to generate invoice pdf files?Hi, Is it possible to generate invoice PDF files each month? My employer refunds my mobile contract…Answered ✓ Closed Dominic R. #1352 404 views 6 comments 60 points Most recent by Sam P. #1182 About my account
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How to find my calling history (CDRs)?I used to get all my CDRs (Call Detail Records) with Fido. How to find CDRs with Fizz? I searched …
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Consolidate accounts?It's possible to consolidate many accounts to one? and if so how about points, levels, etc... ? Tha…
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Voicemail, answering service, pin, temporary pin, setup sms?Iv'e seen quite a few users having issues with voicemail pin, either they didn't get the initial se…
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Can't access to ''see usage'' categorie on my accountHi, it's been a few days I try to access "see usage" category on my account and it's load…Answered ✓ Closed Fabien Le Merrer 12 views 12 comments 18 points Most recent by Whizz About my account
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How do i change my profile picture?Title say it allAnswered ✓ Closed alexandre T. #127 4 views 2 comments 16 points Most recent by Ann H. About my account
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What happens to the account of the previous provider after the transfer number?Hello, just transferred my number from koodo and want to understand what will happen next with my a…Answered ✓ Closed Dmitry Kryukov 1.4K views 5 comments 20 points Most recent by Tamzid About my account
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Can I have more than 1 phone number per account?Wondering if it is possible to manage many phone numbers from 1 single account.
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i activated my sim yesterday, but i forgot to use my referal code, any way i can still add it and gei activated my sim yesterday, but i forgot to use my referal code, any way i can still add it and g…Answered ✓ Closed SHIMON H. #1298 13 views 6 comments 14 points Most recent by Paul B. 3937 About my account
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" A gift for you: two extra months to enjoy your beta price. " Worth it?Got an email: We realize you may have lived through disappointing situations during our beta period…
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[Poll] Which form of contact provided the quickest response?For those of you who've had issues resolved, or at least had contact with support, which of the way…
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Phone calls dropping at 2:57All my calls, incoming and outgoing, on both my plans are dropping after 2:57.
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I paid for talk add-ons and talked less than 5 minutes, but i have only 42 Minutes/60 Minutes,how thI customized this plan(1 GB,NO TEXT,NO TALK) for 18 dollars , I realized that I cant receive calls …Answered ✓ Closed Reza S. 3621 6 views 3 comments 18 points Most recent by Sam P. #1182 About my account
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No incoming callsI just opened a new account. It began working ans makes outgoing calls. Incoming calls don't work a…Answered ✓ Closed sarah K. #1038 3 views 9 comments 17 points Most recent by Antsa Randriamihaja About my account
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How to pay for Fizz by e-Transfer!See this thread on Reddit: https://www.reddit.com/r/FizzMobile/comments/a7eiiv/how_to_pay_for_fizz_…
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Referal how do I use my friend referral?When i bought my Sim it asked to put a referral code. I entered a random one from someone on reddit…
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Is it harder to get to lvl 2?Can anyone confirm if it was always 1500 pts to get to level 2? thank youAnswered ✓ Closed TrainFood 1 view 8 comments 19 points Most recent by Kenny L. #23 About my account
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How to pay a bill manually which was failed before?I received an email saying that my monthly bill has been failed to be deducted from my credit card …
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My plan is up how do I get it back its my due date todayMy plan is up its my due date today how do I fix it
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Data usage progress bar error?According to Fizz, the current bucket in use is the bucket that have a small blue arrow on the top …
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No data plan, but applied data perk. How do I check usage?I have no data on a plan, just text messaging. I applied the 500 mb of data perk and it shows in t…
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May leave Canada for about 2 months, how to suspend the service and then activate it when I come bacI’m thinking about switching to Fizz, I only have 1 question about how to temporarily pause the ser…
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Referral working 50% of the time?I had 2 people using my referral code but it only worked for 1 of them. I did contact CS at the tim…