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Your Fizz Account
Archives for December 2018
Discussion List
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referral code of my own?hi, i should be given a referral code of my own to give to my friends once I've activated my sim ca…Answered ✓ Closed jing Z. #1408 1 view 2 comments 18 points Most recent by Serge R. #503 Your Fizz Account -
one of my accounts is billed wrong?one of my accounts is billed $25 instead of the correct introductory rate. How do I get this resol…Answered Justin S. #258 1 view 8 comments 18 points Most recent by Mohammad S. #314 Your Fizz Account
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How to switch payment method?I added new CC and was trying to delete the previous one but i doesn't let me do it saying it is ac…
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What does BB_REJECTED_ORDER_PARENT signify in the Account communication preferences settings in My PWhen viewing `Account communication preferences` under `Settings` in `My Profile`, the 3rd toggle s…
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How much time do you have to apply an upgrade?When you receive perks like data, you have a certain amount of day to apply it or it will expire. W… -
Can I send a gift to another number on my account ? (both plans are on the same account)Can I send a gift to another number on my account ? (both plans are on the same account) Keep gett…
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Why am I unable to adjust my plan?I am unable to adjust my plan. I know that it will only take effect in the next billing cycle, but…Answered ✓ Closed Steven B. #1243 1 view 4 comments 13 points Most recent by Whizz Your Fizz Account
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My phone is showing "SIM not provisioned", what happened to my service?I've been in the beta since the beginning and all was fine. Now my SIM doesn't seem to be provision…
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Referral code bugHad two people use my referral code today and neither one shows up on my end as a referral. Both ha…Answered ✓ Closed Don M. #326 1 view 6 comments 21 points Most recent by Don M. #326 Your Fizz Account -
Missing information?I purchased a plan and my phone is working(have reception etc). When I log in to my account however…
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How do you change your public name for the forum use?Is there a way to change the name you use when posting comments in this forum?
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Amazon sign-in?I noticed when i try to link my account with amazon, it brings me to the american site, which wont …Answered ✓ Closed Carole A. #1354 12 views 10 comments 15 points Most recent by Whizz Your Fizz Account
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Is it possible to generate invoice pdf files?Hi, Is it possible to generate invoice PDF files each month? My employer refunds my mobile contract…Answered ✓ Closed Dominic R. #1352 423 views 6 comments 60 points Most recent by Sam P. #1182 Your Fizz Account -
How to find my calling history (CDRs)?I used to get all my CDRs (Call Detail Records) with Fido. How to find CDRs with Fizz? I searched …
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Consolidate accounts?It's possible to consolidate many accounts to one? and if so how about points, levels, etc... ? Tha… -
Voicemail, answering service, pin, temporary pin, setup sms?Iv'e seen quite a few users having issues with voicemail pin, either they didn't get the initial se…Answered ✓ Closed Sam P. #1182 231 views 6 comments 17 points Most recent by Whizz Your Fizz Account -
Can't access to ''see usage'' categorie on my accountHi, it's been a few days I try to access "see usage" category on my account and it's load…Answered ✓ Closed Fabien Le Merrer 11 views 12 comments 18 points Most recent by Whizz Your Fizz Account
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How do i change my profile picture?Title say it allAnswered ✓ Closed alexandre T. #127 12 views 2 comments 16 points Most recent by Ann H. Your Fizz Account -
What happens to the account of the previous provider after the transfer number?Hello, just transferred my number from koodo and want to understand what will happen next with my a…Answered ✓ Closed Dmitry Kryukov 1.7K views 5 comments 20 points Most recent by Tamzid Your Fizz Account
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Can I have more than 1 phone number per account?Wondering if it is possible to manage many phone numbers from 1 single account. -
i activated my sim yesterday, but i forgot to use my referal code, any way i can still add it and gei activated my sim yesterday, but i forgot to use my referal code, any way i can still add it and g…Answered ✓ Closed SHIMON H. #1298 12 views 6 comments 14 points Most recent by Paul B. 3937 Your Fizz Account
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" A gift for you: two extra months to enjoy your beta price. " Worth it?Got an email: We realize you may have lived through disappointing situations during our beta period…
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[Poll] Which form of contact provided the quickest response?For those of you who've had issues resolved, or at least had contact with support, which of the way…
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Phone calls dropping at 2:57All my calls, incoming and outgoing, on both my plans are dropping after 2:57.
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I paid for talk add-ons and talked less than 5 minutes, but i have only 42 Minutes/60 Minutes,how thI customized this plan(1 GB,NO TEXT,NO TALK) for 18 dollars , I realized that I cant receive calls …Answered ✓ Closed Reza S. 3621 7 views 3 comments 18 points Most recent by Sam P. #1182 Your Fizz Account