How to pay a bill manually which was failed before?

Mahshid M.

I received an email saying that my monthly bill has been failed to be deducted from my credit card for an unknown reason! So I changed pre authorized payment credit card to another card; but there is no option to pay it manually. What should I do now to be able to pay my bill right now? I don’t want to have delaying bill payment...

Jonathan C. 2531

It looks like you should contact customer service via chat now that your credit card info is correct. See this thread: https://community.fizz.ca/questions/1821842-payment-plan

S P. #286

Yes contact Customer Service, is probably the best option to avoid having your line shut down.

Mahshid M.

Thank you for replying, I tried to contact to customer service, but unfortunately there is no direct way to contact to customer service. Can you give me a link?

Luckyy

Update payment method / fix a payment issue link:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
You may want to contact Fizz support through Facebook Messenger https://m.me/fizzca