My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.
Philippe A. #1180
Posts: 6 ✭✭
My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.
Summary: 2.00 GB / 2.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left
Did someone had similar issue?
The 13th is when the month starts over, I should have seen:
Summary: 8.00 GB / 8.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left
Summary: 2.00 GB / 2.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left
Did someone had similar issue?
The 13th is when the month starts over, I should have seen:
Summary: 8.00 GB / 8.00 GB Unlimited / Minutes Unlimited / Text messages. 31 days left
22
Answers
-
There usage web portal has so may bugs. Depending how much you're paying, that's how you decide if it's 2g or 8g data.13
-
no issues like that for me, I think you should contact them to confirm13
-
Does it say 2mo in French but 2gb in English? My account was like that last month.16
-
That's something that I did not hear before.Did you had the same problem before the month was renewed?If not i think you should contact Fizz.11
-
So, what you're saying is you're still using your old plan quota... great...8