Internet down in Rosemont?
Best Answer
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Hi jplet,
Not only in rosemont and shure Videotron working on it !
Try a search on internet Videotron outages
or
To Chat with Fizz support:
· Connect to your Fizz account by clicking « Login » in the top right corner
· Follow the link on this page: https://fizz.ca/en/faq/status-services
· Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
· Choose the option 💬 chat
If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.
Other means of contact
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· By private message on Twitter: https://mobile.twitter.com/fizz_ca
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CHAT however is the only effective and quickest method
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Answers
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Jplet,
You're not the only one. Probably last night's high winds caused issues in a network relay serving your place. Fizz is aware in general but chat with them to make sure that corrective actions are also placed for your neighborhood. It may take time for the chat, there are many cases.
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