NEED HELP ! No internet !

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Babayaga
Babayaga Posts: 1 ✭✭
in Internet

i reboot and did everything but still no Internet. Whats happening Fizz???

i tried also the whatsapp and nobody’s answering…. Hello ??

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  • Félix_
    Félix_ Posts: 66 ✭✭
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    @Babayaga

    This is the same for everyone because of the strong winds of yesterday's evening.

    Be patient, the issue will be fixed soon.

    Félix

Answers

  • Fling
    Fling Posts: 8,775 ✭✭
    edited December 2021
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    Hi Bbayaga,


    I suspect than it's not fizz but the videotron grid.


    To Chat with Fizz support:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca

    2- Any ad blockers in your browser should be disabled.

    3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account

    4- The green chat bubble should appear after a few seconds in the bottom right corner.

    5- Choose the option 💬 chat


    Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us


    Have à nice day

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