My modem is not working, the reset button has been pushed in, I can't reset, I need a technician

Maia A.
Maia A. Posts: 3 ✭✭
in Internet

My modem is not working, the reset button has been pushed in nothing works I need help ASAP

Best Answer

  • Whizz
    Whizz Posts: 23,081 admin
    Answer ✓

    Hello Maia A.,

    Thank you for reaching us.
    I am sorry to hear about this situation.
    I just verified and it seems that you are not the only one affected. I have escalated this for further investigations.
    We do not have an estimated time mentioned since we need to investigate the cause of this but I can assure you we will have the service restored as soon as possible.
    We will contact you via e-mail once we have more details.
    I apologize for the inconvenience.

    Have a lovely day,
    -Alex

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