Welcome and join

Referral credit not working?

I currently paid my second bill with Fizz. As mentioned the friend referral credit should kick in a…

Answered ✓ Closed Michael S. 6433 1 view 4 comments 5 points Most recent by Code_KRUEW January 2019Welcome and join

Je ne suis pas joignable

Answered ✓ Closed Amel D. #2211 3 views 8 comments 4 points Most recent by Whizz February 2019Welcome and join

Maybe change your delivery company?

I ordered my SIM on friday, the delivery company said they attempted to deliver it on Saturday. Thi…

Answered ✓ Closed Jane A. #2182 1 view 1 comment 2 points Most recent by M T. #338 January 2019Welcome and join

ordered sim twice

I ordered the sim card twice by error. Can you cancel one of them? Thank you.

Answered ✓ Closed Thierry H. #2180 1 view 4 comments 1 point Most recent by DinoS January 2019Welcome and join

What are the pros and cons of choosing Fizz?

Hello Fizz! I wanted to group the information about the Pros and Cons of choosing Fizz to help peo…

Answered ✓ Closed HugoLH 474 views 16 comments 10 points Most recent by Gualberto January 2020Welcome and join

Cancel old Phone Company

Do I have to call Bell and cancel my service or is this done automatically? Will my Apple Watch se…

Answered ✓ Closed Jean P. 5957 2 views 4 comments 8 points Most recent by Shilgi January 2019Welcome and join

Transfer Number from Virgin to Fizz, Fizz says number already belongs to Fizz, but line is not yet a

I tried to transfer my virgin number to Fizz. I received an email, saying they couldn't port becaus…

Answered ✓ Closed Dhivya A. 41 views 2 comments 11 points Most recent by Whizz January 2019Welcome and join

Facturation

Bonjour, Est-ce possible d'avoir des factures en bonne et due forme? Je suis incapable de la trouve…

Answered ✓ Closed Caroline J. #992 142 views 2 comments 2 points Most recent by DinoS January 2019Welcome and join

Error in ordering SIM card ‘RESERVATION_CODE’

I encounter this message when I try to order the SIM card ‘RESERVATION_CODE’. Does anyone here have…

Answered ✓ Closed Gemma L. 292 views 6 comments 7 points Most recent by Gualberto January 2020Welcome and join

error ordering sim

see attachment. I enter my address, then I get an error when ordering the sim (CHROME) (NOTE i CHAN…

Answered ✓ Closed Zachary H. #1966 1 view 5 comments 6 points Most recent by Gualberto January 2020Welcome and join

Where can I buy a Sim Card?

Hi. I have try to order a Sim Card but the system doesn’t accept my order, any time I give my home …

Answered ✓ Closed Jorge D. #1961 763 views 4 comments 8 points Most recent by DinoS January 2019Welcome and join

unused data and now no data?

If I have unused data one month can I rollover but get a plan without data the next month and still…

Answered Chana C. 12 views 7 comments 9 points Most recent by Gualberto January 2020Welcome and join

Did my sim order go through?

i ordered a sim card but got an error message. My credit card shows $0 from fizz. How do I know if …

Answered ✓ Closed Chana C. 1 view 1 comment 5 points Most recent by M T. #338 January 2019Welcome and join

Wrong link?

The link to the community hub here is wrong: https://fizz.ca/en/contact-us Points to https://fizz.c…

Answered ✓ Closed Julien L. 5481 1 view 4 comments 8 points Most recent by Thanh S. January 2020Welcome and join

Fizz messed up sim order and I'm stuck?

So I ordered a sim card, specified the suite number (as proposed by their autofill actually), they …

Answered ✓ Closed Julien L. 5481 1 view 5 comments 8 points Most recent by Thanh S. January 2020Welcome and join

Costumer Service??

reasons: 1. they don't have costumer service !! any issue you will have in the future, no matter ho…

Answered ✓ Closed Don't F. 1 view 2 comments 2 points Most recent by Pierre D. 35239 November 2019Welcome and join

? Don't Use Fizz !!

don't use Fizz !! reasons: 1. they don't have costumer service !! any issue you will have in the …

Answered ✓ Closed Miriam H. 1 view 4 comments 7 points Most recent by ReneD January 2019Welcome and join

Let's get to know each other!

Early adopters are a curious bunch. We accept imperfect products and services because we see its po…

Answered ✓ Closed Leena L. 1 view 8 comments 15 points Most recent by B N. January 2019Welcome and join

How do I find my NCK code?

I have activate my sim card, but now my phone ask me my NCK code to unlock the network of the sim c…

Answered ✓ Closed Léa D. #1840 7.7K views 4 comments 161 points Most recent by TrainFood January 2019Welcome and join

need a phone do you offer

do you offer phone

Answered ✓ Closed ihab A. 1 view 1 comment 11 points Most recent by Emre Y. January 2019Welcome and join

How do I talk to someone??

I can't activate my sim! I just want to talk to a human. 514-xxxxxxx

Answered ✓ Closed Kim M. 5099 152 views 12 comments 10 points Most recent by Thanh S. January 2020Welcome and join

Phone number transfer from Petro-Canada Mobility incomplete

Je suis avec Petro-Canada Mobility et j'ai des problèmes pour transférer mon numéro. J'ai accès seu…

Answered ✓ Closed Rathish 262 views 3 comments 12 points Most recent by DavidP January 2019Welcome and join

3 lines in 1 Plan?

Is it possible to have multiple lines in 1 account? With everyone sharing the data? Like a share ev…

Answered ✓ Closed Arsalaan Q. 11 views 2 comments 7 points Most recent by Kenny L. #23 January 2019Welcome and join

A good reason to switch to Fizz, You could save a bunch of money even if you're on a contract. See w

// <![CDATA[ function myFunction() { var f = document.getElementById("forfait").valu…

Answered ✓ Closed Joe B. #566 11 views 6 comments 8 points Most recent by Thanh S. January 2020Welcome and join

phone support?

What kind of company doesn't have phone support?

Answered ✓ Closed Norman C. #1688 1 view 3 comments 13 points Most recent by Kenny L. #23 January 2019Welcome and join

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