Maybe change your delivery company?

I ordered my SIM on friday, the delivery company said they attempted to deliver it on Saturday. This is a lie. I was home all day, next to my phone. I received no calls from the front door, no calls on my phone, and no notification that the attempt has been made and that it had failed. I followed the tracking information and received rude and unhelpful information from someone and they are going to try to deliver it on Thursday evening. I feel like this type of shoddy service should be discouraged, so it might be a good idea to change your shipping company to one that is reliable.

Answers

  • M T. #338
    M T. #338 Posts: 2,940
    Many Fizz customers had a very bad experience with sim card delivery service.
    I think that Fizz is aware of the situation.
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