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My Mobile
Archives for July 2021
Discussion List
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Data roaming not workingI travelled to Sandbanks and during the trip, I couldn't connect to internet. I tried to reset the… -
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unable to receive phone callsHi everyone, Apologies if this has been posted before. I have an issue whenever there's an incoming… -
I cannot call or send text messages but the state of my account is active.I tried restarting my phone, taking off my SIM card but nothing works. It’s been like that for days…
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Fizz tone signal not recognize by IVR system :(Me and my wife are with Fizz for 2 years now and still love it. My wife needs to call the IVR syste…Answered ✓ Closed David L. 46313 13 views 1 comment 0 points Most recent by David L. 46313 My Mobile
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New voicemail requires PIN?According to Fizz website (https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail): PIN authe… -
I cannot recieve messages from CIBC?hello do you have any idea how to solve the problem with CIBC message.
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Sim card "de-registered"Hey! It appears my sim card is no longer synchronized or something like that. My plan is up and pai…
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Visual voicemail rolling out right now…?A user on Fizz's sub-reddit reported: I just checked my voicemail panel on iPhone and it seems to b…
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Need to find the phone number of the last person who called this morningI still can't find the phone number of the last person who called this morning as my phone battery …
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Need to retrieve the phone number of the last person who called as my phone battery was dyingI need to retrieve the last phone number as my phone battery was dying. It is not in my recent call…
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Data is not working since July 1st 2021 in a phone plan that includes 3G dataHello, I have a Galaxy A51 phone and have been with Fizz since about March 2021 with 3G of data a m…
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SIM card not working.SIM card does not seem to be working. I Followed all the steps to activate phone but it does not t…
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My sim card seem not to be workingMy sim card seem not to be workingAnswered ✓ Closed JessicaAucoin 11 views 1 comment 0 points Most recent by unknown23123231 My Mobile
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I have a Canada wide plan. Is it normal that I couldn't use my internet on my phone in Ontario?I have a Canada wide plan. Is it normal that I couldn't use my internet on my phone in Ontario?Answered ✓ Closed Cynthia D. #8721 239 views 6 comments 0 points Most recent by Jacques_Assert My Mobile
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Sim not provisioned for voice after activationHello everyone, I can't access the voice line and the text message after a line transfert. I have a…
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Can you approve my number transfer from Fizz to Bell?Hello, I have been on hold for a very long time with Fizz and Bell and have been trying to solve th…
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cancel my plan and numberI would like to cancel my plan and my number with fizz. How can I do that?
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No transfer authorization message receivedHi, I'm having trouble transferring my phone number from Fido to Fizz. I have done pretty much all…
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I ordered one sim card but I received two by errors and got charged twiceordered one sim card but I received two by errors and got charged twice. One for activated yesterda…
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fizz data sim not working on pocket routers?i have a 0 min 0 text, 20g sim card, and i Huawei pocket router E5338, but its not working the sgin…
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Cant get phones to access Fizzrecieved a new sim card today. Cant get it to work. on 2 phones. Not sure if activation went throug…
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activation new sim cardtrying to activate sim card, asks me to chose my old provider the drop-down menu does not work? jus…
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How to change my record of voicemail?Hi there! I would like to ask how to change my recorded greeting for the voicemail please? I want t… -
Can't see my planWhen I go on the website I cannot see my plan even tough its working on my phone. That makes me una…