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My Mobile
Archives for January 2020
Discussion List
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How do you add a Fizz Contact?How do you add contacts -
I have reached the maximum payment methods and cannot add a credit cardHello please may someone reset my payment methods as I cannot add a payment method -
line is not working after addon 60 minutes internationnal?My mother left last night to florida, I changed her plan for canada + us but it will be active in 3…Answered ✓ Closed Manon V. #15220 1 view 5 comments 18 points Most recent by Chris K. #7521 My Mobile
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Data unworking but charged on Mexico?I added a five dollar data on my Wallet and couldnt use it anywhere in Baja California ! I wouldn’…
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I can't adjust my plan, is the button not working?I'm trying to change my plan for the next month, I go into My plans>Manage plan>Adjust plan&g…Answered ✓ Closed Samuel D. 39968 41 views 9 comments 9 points Most recent by Alejandra D. My Mobile -
My son’s phone is not working. He is not receiving calls or texts.Please contact me for a solution to this problem. I’m already looking at other providers. He can’t …
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4G LTE on iPhone XR?Hi, Any idea why I can never get 4G or LTE on iPhone XR? Is it Fizz or the mobile? (Coverage is sup…
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How to change the voicemail voice to a female oneMy voice mail currently have a Male voice. I want to change it to a female voice, so when I call to…Answered ✓ Closed jacques B. #16250 961 views 10 comments 17 points Most recent by Christophe G. #14612 My Mobile
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I can not make a call and my friends can not call me tooLast payment I changed my plan from unlimited to limit voice call minutes. Then I can not make any …
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Regular data before upgrade data?Hi, Am i reading this correctly or is the regular data used before the free upgrade data? PictureAnswered ✓ Closed Jonathan T. #14361 1 view 10 comments 16 points Most recent by Jonathan T. #14361 My Mobile -
Why I can not transfer my current numberWhy I can not transfer my current phone number from Chatr? When I start to transfer it the system s…
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need to activate my new SIM card since I lost my phoneI lost my phone. Received new SIM. Need to activate my new SIM with my new phone. Need my old num…
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referral does not show up?I recently had a new referral I received at text and an email but it does not show up in my referra… -
Please help?Hub is not working on my side? Any advise? -
i cant activat my simvbfbvbvcbvbvbAnswered ✓ Closed rachel R. #16188 11 views 13 comments 11 points Most recent by Gualberto My Mobile
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How to switch from Chattr to FizzI want to opt for a fizz plan and I have my sim card from Chattr. How to make that possible. thanx.
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Too late for 35$ bonus?I signed up to Fizz and ordered SIM on 13 Jan 2020, expect to get it in 2 business days. To receiv…Answered ✓ Closed Karen B. #16147 1 view 14 comments 21 points Most recent by Alejandra D. My Mobile
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Can't call Toronto (647) with the Quebec CoverageSeems like I can't call to to Toronto with the Quebec Coverage. Says current plan doesn't allow to …Answered ✓ Closed Wesley C. #16112 71 views 3 comments 17 points Most recent by Chris K. #7521 My Mobile
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buying more than one add-on per category?Has anyone with a data only plan been successful in buying both add-ons for calling and texting at …
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Which addon I need to had to be hable to make calls in Nova scotia?Which addon I need to add to be hable to call in Nova Scotia ? I modify my coverage from quebec onl…
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VoLTE, WiFi-calling, eSIM, is there anyone working on this features?Just saw the news about Telus and Koodo have updates eSIM functions. Wondering will fizz bring any … -
Canada coverage callingI modify my coverage from quebec only to canada full coverage to be hable to call since I moved to …Question Closed Rachel L. #16092 1 view 0 comments 8 points Most recent by Rachel L. #16092 My Mobile
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Roaming in TorontoI am local to Ottawa. Roaming to Cornwall and Brockville works fine on FIZZEXT. Continue down the h…Answered ✓ Closed Scott S. #5705 131 views 9 comments 9 points Most recent by Scott S. #5705 My Mobile
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Saved/read text messages are automatically deleted?My old/read text messages are automatically disappearing/being deleted. I haven't deleted them by a…
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Text messages are being sent twice (annoying) & Once to myself in text message conversations how toText messages are being sent twice in double (Very annoying for the person im texting) & Once t…