i cant activat my sim

rachel R. #16188
rachel R. #16188 Posts: 1 ✭✭
in My Mobile
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Answers

  • Fling
    Fling Posts: 9,194 ✭✭

     

    This how acivate your SIM

    https://fizz.ca/en/faq/activate

     

    You still have problem, contact the support 

     

    CHAT

     

    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    The business hours: every day from 8 a.m. to 9 p.m. (EST).

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

     

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

     

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
    Hello, please contact the support.
  • Nini G. #13860
    Nini G. #13860 Posts: 1,219 ✭✭
    Communicate with them by messenger, that’s what works best for me! Good luck!
  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    why can't you activate your SIM. What does it say?
  • Vincent B. 13921
    Vincent B. 13921 Posts: 62 ✭✭
    yeah... contact support?
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Rachel,
    Please contact the Fizz support online by chat (8h00 to 21h00).
    https://fizz.ca/en/contact-us
    Wait until you see the green bubble chat down to the right of the page.
    When you see it, click on it.
    Your chat session begins.
  • Alejandra D.
    Alejandra D. Posts: 272 ✭✭
    Speak with them
  • sman
    sman Posts: 5,082 ✭✭
    Not clear, but contact the support
  • Whizz
    Whizz Posts: 23,028 admin
    Hello Rachel,
    I am sorry to hear that you are experiencing issues with your activation. Here you can find more useful info about the activation process: https://fizz.ca/en/faq/activate .
    If you still need help, please contact us anytime by Facebook Messenger or via Live Chat in our Business Hours. Here you can find more info about the ways you can contact us: https://fizz.ca/en/contact-us .
    Thank you very much for your kind understanding!
    Have a wonderful day!
    -Bogdan
  • Thanh S.
    Thanh S. Posts: 360 ✭✭
    Please close this
  • Meowth
    Meowth Posts: 94 ✭✭
    You can close the discussion by choosing a best answer or people will constantly respond just to make points
    Thanks :)
  • Gualberto
    Gualberto Posts: 340 ✭✭
    Now, did you ?
  • Gualberto
    Gualberto Posts: 340 ✭✭
    Have you fixed it ?
This discussion has been closed.

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