I have reached the maximum payment methods and cannot add a credit card
Answers
-
The reset can be done only from the customer service, therefore, you need to contact them in order to solve your problem. Here we are only usersThe reset can be done only from the customer service, therefore, you need to contact them in order to solve your problem.
Here we are only usersTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
CHAT
- Go to this page https://fizz.ca/en/faq/what-payment-methods-can-i-use
, if you are not connect login - The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
5 - Go to this page https://fizz.ca/en/faq/what-payment-methods-can-i-use
-
Hello Henry,
I have reset the payment method addition limit. Please try with a different browser or log out from your account, clear your browser cache memory and cookies and then try in incognito mode. Please make all the necessary checks during the addition of the Canadian Visa credit/debit card or MasterCard credit card and be sure that the billing address you are writing on our site is exactly the same as the one shown on the card's bank statement.
For more regarding this, please take a look at:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
Thank you for your understanding.
Have a good day.
Catalin4 -
The reset of your credit card must be done by the Fizz support,
Please, chat online with them, from 8h00 to 21h00.
First, access to your account online,
Then, type this adress:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait until you see the green bubble chat down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.3 -
You reset is done by the Whizz, therefore, you can retry
Therefore, discharge the info from MichelP, he does not read the message from the Whizz3 -
I believe you have a great answer right there. If need be, do a bubble chat ou facebook messenger with them.5
-
Please contact the customer support.3
-
I see that Fizz has responded in the comment section that it has been reset. Try again.1
