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My Mobile
Archives for March 2019
Discussion List
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How can I contact costumer service? The 611 number doesn’t work.My payments keep failing -
refund previous orderHi I ordered 2 sim cards several days ago, and I have not received them. then, I ordered for the se…
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A real human to help me (anyone but Mike)Can a real human from Fizz help me, Mike I don't need your suggestions, please stay away? The chat …
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Chat BubbleHas anyone actually ever seen or used the chat bubble, I don't believe it exists?Question Closed Antonio P. #3604 41 views 0 comments 6 points Most recent by Antonio P. #3604 My Mobile
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Reactivate PlanThe "found my phone" contact form is not recognizing that my sim was reported lost and no…Answered ✓ Closed Antonio P. #3604 3 views 2 comments 9 points Most recent by Jean P. 6188 My Mobile
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I cannot find the chat box for live technical support even during business hoursWhere is the chat bubble?
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first day activation?Hi it's my first day since the activation of my sim card and i find receiving texto is real slow c… -
Is it possible to order and activate a sim card without selecting a plan ?i have noticed the reward program i need to know if i have to use a plan to consume these ? -
How to save mobile data on a low plan ?i want to take one gig only im interested into manner to save precious dataAnswered ✓ Closed remi lalancette 1 view 1 comment 9 points Most recent by Bambie Tambourin My Mobile -
Problem with data : Galaxy S7 usa Verizon cellI just switched from Fido to Fizz , keeping my cell phone which is unlocked from Usa ( Verizon ) ga…
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Why can't I send texts or make calls suddenly?I have had a fizz plan for a few months now. I had some issues when I first signed up but everythin…
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Canada wide plan charges long distance?If I switch my Quebec only to Canada wide plan will it charge me roaming/long distance if I make lo…
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Roaming drained battery ?Hi, Just got back from Toronto for a few days and I noticed that my battery drained faster ? Is thi…
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No roaming data in Peterborough?I traveled from Ottawa to Peterborough and turned on roaming, and I am still not getting any data. …
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Trying to check my bank account on dataEverytime i try to check my bank account using my data it always says we lost connection please che…Answered ✓ Closed jessica D. 10078 11 views 10 comments 10 points Most recent by Kenny L. #23 My Mobile
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Just started my fizz plan, can't send photos by sms, why?My plan DOES include text messages, I AM in the compatible area
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Why is Mobile data not working at times?Here's my scenerio. I don't use data often, so I turn it off at times. For the past few days, when… -
Free replacement SIM cardHow do I get a replacement SIM card re-mailed that Planète Courrier lost or stole from the original…
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Planète CourrierPlanète Courrier is losing or stealing SIM cards, it is not normal how many people are complaining …
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Hi I just wanna block all calls from the USA, I get a tone every day and I am really sick of it. PleHi I just wanna block all calls from the USA, I get a tone every day and I am really sick of it. Pl…
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Did not receive my SIM card ?I purchased 2 SIM's on the same order, but only 1 card was delivered ? are they being shipped separ…
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This account number is not valid?Hi I ported(transferred) my number from Fongo to Koodo and than to Fizz. The only problem is that I… -
How to connect to data on fizz-ext?Visiting the gta and don't have any data on the ext network. All settings are properly set up, roam…
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sim can't connect to networkI recently bought a sim card from Fizz, made a new plan. And yesterday i just got it, activated it …Answered ✓ Closed Anabel Blanchette-Glaude 71 views 4 comments 9 points Most recent by Lopresor My Mobile
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Upgrade or perk?So I have an upgrade and a perk. How I always saw it was that upgrades are permanent upgrades (or …