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My Mobile
Archives for March 2019
Discussion List
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How to receive the 500mb free upgrade?I only have 250mb free monthly and i saw some peoples have said they have 500mb instead how are the…Answered ✓ Closed Jackson Mississippi 1 view 1 comment 6 points Most recent by Bambie Tambourin My Mobile -
Is my fizz sim card coming. I'm confused if it's actually ordered it successfully or not?I do not see anyplace to confirm that everything went well and that fizz will ship me a sim card ? -
Will I get my sim card?Is my fizz sim card coming. I'm confused if it's actually ordered it successfully or not. I do see …
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I’m from Ottawa now I’m in Toronto my fizz show FizzEXT LTEMy fizz showing EXT LTE is this roaming charge for data? I know it shows when I do Speedtest LTE Vi…
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Why have I lost access to my data, calls, and text when I reactivated my Fizz SIM card?We ordered a replacement Fizz sim for one we lost. We have received it and activated it but nothing…
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Do MMS messages use data from my data plan?I have the unlimited messages, unlimited minutes, and 2Gb data, on Canada and USA plan. It seems to…Answered ✓ Closed Settimio De Luca 535 views 7 comments 15 points Most recent by Alex M. #2475 My Mobile
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Month 2 and my phone plan is not active?So I'm on my second month with fizz and my plan is not active anymore. I can't find any way to fix …Answered ✓ Closed Jessica De champlain 11 views 4 comments 7 points Most recent by Nate W. My Mobile
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Apply a data upgrade on a sms only plan?Can I have a 500mb data plan if I just have a sms plan and I add the 500mb upgrade ? Thank you -
Roolover for international callsThe roolover for the unused minutes of international calls is applied? -
not received my sim card?Hi I ordered 2 sim cards several days ago, but I have not received them because it returned due to …
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"Mobile Network State: Disconnected" Is that normal?I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected". I …Answered ✓ Closed Mathieu B. 10466 5.8K views 8 comments 218 points Most recent by Code_KRUEW My Mobile -
sms multmedia fonctionne tjrs pas!!j ai tout fait pour les settings de reseau.... et les photos dans les sms ne fonctionne tjrs pas...…
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Why does Europe 1Gb travel add-on doesn't work? (Followup)Here is a quick followup on my support request about Europe Travel Data Add-on. Finally, it took 4 …
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Updated my plan to 4GB but after the new month started, usage area still shows 1gb availabilityAs the title says, I updated my two plan to 4GB data per month as we ran out of data the previous m…
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How long is customer information stored?I've reviewed Fizz's privacy policy, but it's very ambiguous when it comes to the question how long… -
No pictures go through text messages?So I can't send pictures through text, I checked the APN settings, I'm on Iphone so it's automatic?…Answered ✓ Closed Eric Gravelle 71 views 13 comments 6 points Most recent by Robert Swaita My Mobile
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Gofting data to memeber eithout data an?Can I gift data to a member who does not have a data plan. Someone who just has texting? Want to…
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Can I delay the s deliberyHi I am outside the country I was wondering if I can make my order and delay the delivery of one we…
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International calls add by monthCan I add international call of month basis
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Roaming providers in UsaWhich company are used in roaming when I will be in USA?
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Nothing special for my after-beta plan, just introductory price plan. How about other beta testers?All good things will come to an end. My beta plan will end after 31 days. Here is email I received.…Answered ✓ Closed Anne H. #1344 2 views 11 comments 14 points Most recent by Maxim Zakurdaev My Mobile -
Gift option not showingI want to transfer some extra data between plans in my own account but the "Gift" option …
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Why can't I call or text after activating?Can't call or text and can't receive either... Activated everything and sim card works, please help!Answered ✓ Closed James L. #3513 1 view 12 comments 10 points Most recent by jean-maxime N. My Mobile
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REset voice mail pinHow do I reset my pin?
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Maximum number of accounts reached for the address?I have only one mobile activated on my address. I can't add another mobile line because of the abov…