Will I get my sim card?

Spencer Bickelmann

Is my fizz sim card coming. I'm confused if it's actually ordered it successfully or not. I do see a charge of $0.00 on my credit card. Does that mean it's going to ship? Where can I confirm that it is going to ship?
Here are the steps I did:
1. I went to:
"What you need to get started
A Fizz SIM Card
If you don’t have any Fizz SIM card,order a new one"
2. It asks how many sim cards I want for $5 each, it then asks me for my address. It did NOT yet ask me for a payment method.
3. I found a spot to add a credit card in my account and a billing address but I did not receive an email confirmation that my sim will be shipping. I do not see anyplace to confirm that everything went well and that fizz will ship me a sim card and I need it soon.

Lopresor

You definitely won't get your sim card if you haven't entered your CC info and got charged 5$. The 0.00$ credit card charge is sometimes used to verify your credit card by a company when you enter it on your account. You can perhaps make another mobile account, use it to buy the sim card, and wait until you see the 5$ on your credit card. The next day, you can contact Fizz support to clear the bugged account out.

DinoS

No, it will be $5.75 if you order went through

M T. #338

Go to "My plans" and click on "History" ( right side ) , you should see a transaction with description "Sim card order" and the price is about 5.75.
If you don't see this transaction this mean your order did not complete successfully.

Lopresor

@Spencer Bickelmann, hey haven't heard back from you. Have your issue been resolved ? You can always close this discussion by choosing the best answer. Let us know if you still need any help / advice !