Most Recent Discussions
My Mobile
Archives for February 2019
Discussion List
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Billing cycle?Hi there: Can anyone explain how long is the billing cycle? If I sign up , say, on day D of a given…
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Can you always access the website?Hi, I'm wondering if you can access the website from your mobile service if you're out of data or d…
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Cant transfer my sim ?So my phone got stolen and i deactivated my sim card, ordered a new one, then clicked on activate y…
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SIM card activation for a broken SIM card?I just purchased a sim card for replacement and I entered my activation code but it brought me to a…
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Can't ship a SIM to an address in Pincourt, when will this be fixed?I was told on Feb 7, 2019 that it would be resolved in 24 hours but it still does not work, help pl…
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Can i changed my phone number with my other phone number with Fido?Is it possible that i could changed my phone number with my other phone number with FIDO.?
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I don't have access to calls/texts; can I receive assistance?TLDR: I entered the wrong PIN/PUK code too many times on the SIM card and now I have no access to m…
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Twitter via SMS?Does someone know when it will start working twitter via SMS??? I thinks it's about time it should …
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can't ship in Ottawa?I can't ship my new sim card to my home address! Wow this is bull
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Activation?Phone SIM is activated but doesn’t connect to the network, What is the issue?
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Why don't I get any incoming calls or texts?Not receiving incoming texts and calls
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not getting 4G connectivity on my Huawei phone?I did all the manual APN configuration settings on my current Huawei phone, tried restarting my pho…
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What are the available prepaid minute plans?Hello, what are the available talk plans at what price and how many minutes. The only option i see …Answered ✓ Closed Alex M. #2475 1 view 4 comments 6 points Most recent by Jonathan C. 2531 My Mobile
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Is Fizz good at restoring service when it comes to power outages?Last year, there was a major power outage affecting most of the Ottawa region and a bit of Montreal…Answered ✓ Closed James M. #1533 11 views 3 comments 6 points Most recent by Dominic L. #1933 My Mobile
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Bug à l'installation des paramètres réseauxBonjour, aujourd'hui j'ai reçu ma carte sims Fizz, suivant toutes les étapes, la fenêtre avec les d…Answered ✓ Closed Mélissa C. 7106 1 view 4 comments 8 points Most recent by Dominic L. #1933 My Mobile
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After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel likeWhy after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this m…
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problème d'appelBonjour, je n'arrive pas à appeler
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Are toll free numbers reachable? Be it Canada only, NA, rest of the world, inside or outside of yourI'm interested to know how the toll free numbers are handled by Fizz: Assuming I have Quebec only c…
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Suggestions for the wallet?I like the idea of the wallet, but it would be great if there was a way to control how (or at least…
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SMS Group never send the messageI tried to send a sms to my group but It always displays "sending...." but it never sends…Answered ✓ Closed David E. 7077 201 views 15 comments 4 points Most recent by David E. 7077 My Mobile
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telephone 438 pas dans le forfaitAppel impossible a un numéro 438. Message précisant que cet appel n'est pas dans le forfait, alors…
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Text not delivered ?I'm not able to send texts anymore. (French and English response are fine )
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How does the payment through reward take place?For example if I receive a bonus of 25 dollars, is it necessary that my monthly bill should be 25 o…
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Not able to reactivate wireless serviceI am trying to reactivate after a cancellation, followed the steps by the page to reactivate doesn'…