Internet
Archives for October 2020
Discussion List
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Why does the wifi not work even when connected?I live near guy Concordia metro in Montreal. All day (Oct. 14th) the internet has been down and I h… -
Why was I charged for something I didn't receive?The technician came in but nothing was installed. We didn't have what we needed at home. We didn't …Accepted Answer Closed Suzanne J. 3 views 7 comments 10 points Most recent by Jacqueline E. #31442 Internet
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Problem of connection at homeWhy I can't get connected?
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Payment at 1940 rue des boisés SherbrookeInternet problem
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Home internet not working?I'm trying to connect at the internet and I have no signal. WiFi is working but no internet. Hard c… -
How To send more schedule for appointment? ?I need To schledule and eally appointment thanks the day tu eu propose. I want To know how To cont…Accepted Answer Closed stéphanie N. #33240 3 views 5 comments 12 points Most recent by Pascal Internet
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Support with internet?Please help me in reschedule my internet installationAccepted Answer Closed amal A. #33224 4 views 1 comment 12 points Most recent by Andrée L. #22850 Internet
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Why was my 40 $ sign up bonus not deducted from my first payment ?There was going to be a 40 $ bonus (no show )
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I can’t see the devices on the fizz app?My tablet connects to the Wi-Fi in the settings but there is no connection of it. Plus I do t see t…
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Reschedule appointment but there is no option to do so?I just signed up and made a mistake in entering the address. I also need to reschedule appointment …
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Referral code did not go through?I subscribed today using a friend's referral code. When going through the payment, I insert the cod…Accepted Answer Closed Fernando S. 73275 41 views 14 comments 25 points Most recent by Vincent C. #1748 Internet
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When is my appointment?Waiting for fizz to install my internet whe are they coming?
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How do I reschedule if I canceled the installation?I canceled the installation by clicking on unsubscribe. I want to reschedule. There is not button o…Accepted Answer Closed Jeanne S. #33160 6 views 3 comments 19 points Most recent by Mihai P. Internet
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internet connexionMy internet does not work
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My internet is going way below the promised.My wifi is going around 30 to 35 Mbps and 5 to 7Mbps (I bought the 60/10Mbps plan). Why?Accepted Answer Closed Alexandre S. #31279 34 views 8 comments 32 points Most recent by Whizz Internet
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connected to internet but No three wave band at top?Hi, other devices in house working however tablet not accessing internet anymore status Connected n…
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One of my wifis isn't encryptedI wasn't able to reply the answer. I mean that after a few hours of the installation (around 2pm), …Accepted Answer Closed Alexandre S. #31279 7 views 1 comment 16 points Most recent by Fizzy Internet
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Why my modem isn't locked?My router was installed today by a technician. At the beginning it was all good, locked. But now I …Accepted Answer Closed Alexandre S. #31279 4 views 1 comment 18 points Most recent by Fizzy Internet
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My personal router is not getting a signal from the Fizz routerI just setup my Fizz modem. The wifi is not consistent so I wanted to install my own router. I fol…
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Hi my payment failed and I updated the payment method but still cut off my wifi, what can I do to rePlease help me how can I speak with the Customer service because I updated that yesterday after I s…Accepted Answer Closed Santiago O. #30776 18 views 9 comments 23 points Most recent by Michael P. 72994 Internet
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Why doesn't my modem connect to internet after a power outage?We had a short (like 2 minutes) power outage this morning and now the Modem won't connect to the in…Accepted Answer Closed Vedran 25 views 7 comments 21 points Most recent by Michael P. 72994 Internet
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Can I use my smartphone using the Wifi Internet Home Modem?I have a Samsung A50 phone ! Can I use the internet Home Fizz Wifi Modem on my phone??Accepted Answer Closed Francois B. 54670 7 views 11 comments 24 points Most recent by Michael P. 72994 Internet
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Can’t connect my laptop to the networkJust bought a laptop and to finish the setup I need to connect it to Fizz network- I was told to us…Accepted Answer Closed claudine L. #33049 14 views 7 comments 15 points Most recent by Mihai P. Internet
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Technician never came to appointment and never communicate?Hi, I have an appointment scheduled today for my new modem between 12pm and 5pm, it's 5:50pm and th…Accepted Answer Closed Lucie B. #33048 8 views 5 comments 13 points Most recent by Mihai P. Internet
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WIFI connection issue with RCA Smart TVMy RCA TV is not connecting to my home WIFI anymore, but it was working perfectly fine until last w…
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I want to setup my current internet contract at my new address, how do I set this up?I’m moving in 2 weeks and I need to transfer my internet over to the new place.
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I want to cancel appointment but I don’t have the button?I want to cancel the appointment of installation for my home internet but it’s not how it describes…
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Coverage in new brunswickI am in New Brunswick for 4 months...NO INTERNET SERVICE,! Really awful paying for nothing...
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Hi, I had an install appointment and no one show upI had an appointment for today from 5 to 9 no one showed up or called, I was stuck at home because …
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I have no internet connection?All day trying to reboot did factory reboot and still NO internet
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