Hi i had an appointment on october 17th 2020 from 7:30 am to 12:00 pm and no one showed up. What is

Hi i had an appointment on october 17th 2020 from 7:30 am to 12:00 pm and no one showed up. What is next for me to do? I was also fully charged for the month which is very frustrating when I am unable to get a technician to install and you also don't have a customer serivce assistance.

Answers

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,717
    Chloe,
    Unfortunately,
    If the technician didnt come to your place,
    You need to re-schedule an other appointment with a technician for an installation today on line in your Fizz account.
    First, log to your Fizz account.
    Click on: My plan (internet)
    Click on: Manage my plan
    Click on: Appointment
    You will see all of your appointments, click on one and re-schedule it.
    Choose another day and hour for your installation with the technician and click on: Saved.
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