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Internet
Archives for August 2020
Discussion List
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"The DNS server isn't responding"????Just like other FIZZ internet users, I am CONSTANTLY having internet connection issues. This is not… -
Too high latency to other ISPs?I'm trying to reach my work network and all my colegues that are using videotron backbone are facin…Answered ✓ Closed Rafael G. #26476 11 views 2 comments 11 points Most recent by Patrick D. 61567 Internet
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No internet access, tried restarting modem already, what next?As title states, lost internet connection. When I try troubleshooting on PC it says "The DNS s…
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Is this a Videotron outlet and does it work with Fizz?This isn't coax but I'm sure it's something Videotron installed in the apartment building at start …Answered ✓ Closed Andrew W. #28210 982 views 16 comments 29 points Most recent by Andrew W. #28210 Internet
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Tech supportEverytime it rains my internet does not work
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Upload speed cap at 3Mbps instead of 10MbpsHi all, I have the Internet15 plans which gives me 15Mbps of download and 10Mbps for upload. For a …
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how to fix captive apple?I'm having issues connecting my iphone to my fizz wifi, it says captive.apple.com and that the net …
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return my modemHi I am living in Montreal. I want to move to Toronto on 25th of Auguest. So I have to return the m…
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lose my phone numberHi. I want to move to another city of Canada. so I have to return my modem. however, I realize tha…
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Returning the modemHi. I hope you are doing great. I am living in Montreal. but I want to move to Toronto at the end o…
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Moving adress?I moved to a new location and want to get my internet here but cant find my civic number into the l…
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Do we need to keep the modem box?Do I have to keep the box my modem was delivered in for when I will unsubscribe, to send the modem …
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cable connection?My daughter has a coax cable n the new apartment she moved in does she need a tech or can she just …Answered ✓ Closed Jean-Francois A. #28056 11 views 7 comments 18 points Most recent by MichelP Internet
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i press pause on a device and now cant unpause iti press pause on a device and now cant unpause it and it keep saying cant connect to modem even tho…
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why is my internet cutting out all the time ?very disappointed ever since ai changed from Vidéotron to Fizz
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I am no satisfied with fizz no one can issue the problemI ma not satisfied with fizz no one can issue the problem
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Internet latencyIs there anything we can do to improve the latency of our internet connection?
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Mon internet est trop lenteHi dear my internet about 1 week very badAnswered ✓ Closed Hong N. #18719 11 views 4 comments 11 points Most recent by George S. #20091 Internet
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home internet appoinement?yesterday i had appointement for installation i booked last 20 days, after someone from videotron c…Answered ✓ Closed fatemeh A. #28013 1 view 6 comments 12 points Most recent by Olivier R. #3666 Internet