Most Recent Discussions
Internet
Archives for June 2020
Discussion List
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How to fix an abnormally short router range?We just moved in and received our modem+router unit a few days ago, and the unit has a very short r… -
How can I access my router for configurtionWhat is the username and password for my router FIZZ?
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Creation of Multiple Local Area Networks Through the Fizz Branded ModemLooking to re-establish my home wireless set-up after having done a factory reset on my Modem. This…Answered ✓ Closed mathieu D. 54713 624 views 10 comments 7 points Most recent by Karim L. #12677 Internet
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How to Create a Second Home NetworkHello I recently had to factory reset my modem and while trying to re-establish my home networks an…Answered ✓ Closed mathieu D. 54713 174 views 1 comment 5 points Most recent by mathieu D. 54713 Internet
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Cleanup of videotron cablesCan I ask the guys who is going to install Fizz to do a full cleanup of the existing setup? I think… -
My router is a D-LINK DIR-819, is it compatible with your modem? Can I use it or do I have to orderMy router is a D-LINK DIR-819, is it compatible with Fizz modem, do you provide a router ?
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Wifi showing on my phone but not working ?I didn’t realize my payment was late until my wifi stopped working this morning I paid it a couple …
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(Montreal) is it normal for internet to be down at this time?It’s been a few hours since the downstream light has been blinking and no internet... We have tried…
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Modem has been offline ,restarted couple times, however does't work.I lost internet connection from 5 pm, I restarted modem couple times, however doesn't work.
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Modem is down. Does not even apear on wifi list.Reseted power on off couple of times. How to solve? How to get a new modem?
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Can I return my modem in person instead of mailing it when I unsubscribe?Can I return my modem in person instead of mailing it when I unsubscribe?
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In raison of the pandemic situation I could not send you my modem earlier, so you will charge me theHi, I had until June 7th to send you my modem. However in raison of the pandemic situation the pos…
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Modem not working, no wifi showing up?My wifi suddenly stopped working. Upon checking the LED status, I can see the green light and the t…
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Horrible Upload Stability (started a few days ago) ???Have been dropping an average of 40% frames (upload speed keeps dropping), everything was fine unti…
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Cancel my service?Its been more than 1 week and my home internet doesn't work, chat bubble never appears on my browse…
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Fizz thinks my address is "commercial"?I live in an apartment building in Montreal. When I provide the address, Fizz returns that it is no…
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Just installed the motem... and it won't accept the default password. helpmepleaseSo, all of the lights are on. My devices recognize the internet but I can't log in. I'm aware I can…
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Daily loss of internet? follow-upEvery day since 3-4 days, during the afternoon or evening, I am losing internet. I am using the Fiz…
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Why I can’t make appt for moving? Keeps showing me error and to try laterI have tried many times to make an appointment for moving my service and it keeps telling me error,…
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My connection keeps cutting offThe connection keeps dropping, using lan and or wifi, i unplugged the router modem a few times but …
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The landlord doesn't allow FIZZ guy to get the access to the service roomMy building manager only allows Videotron guy or middle man to get in the service room, even today …
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Can I make a pause to my internet plan?We will leave several months from home,so I want to make a pause to my WiFi. In Fizz's network plan…
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frozen internet!??!?!?!!?!?!?!?!expired card, payment is done and internet still frozen. you can cancel someones internet after 24…
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Internet speed is not fast as expectedI just changed to Fizz and I used to use VIF internet which also uses Videotron line. I had 50Mpbs …
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How long does it take to unfreeze an account?How long does it take to unfreeze an account? Been waiting since 3hrs. New card updated yet nothing…