frozen internet!??!?!?!!?!?!?!?!

Konrad Posts: 4
expired card, payment is done and internet still frozen.
you can cancel someones internet after 24h notice? it is DISGUSTING


  • EdmTrance
    EdmTrance Posts: 2,781
    Hi Konrad!
    In your case i suggest you to contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
    It's been a pleasure to assist you today! Have a great day! :)
    Don't hesitate to mark my answer as the best! :)
  • welcome in the prepay world.
  • Whizz
    Whizz Posts: 8,445
    Hello Konrad,
    I see that the payment has been already triggered and your Home Internet plan is active now. I've also left you a private message explaining the situation.
    Have a good day!
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