Most Recent Discussions
Internet
Archives for July 2019
Discussion List
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my home internet is down, how do i get it back online?my internet is not working for 3 days
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payment issues?hi, I signed up last week for home internet. The payment was taken but there was 2 charges on my cr…
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Modem not initializing?My activation date was today and the tech came this afternoon to deliver the modem and make sure th…Answered ✓ Closed Maxime B. 22551 580 views 3 comments 13 points Most recent by Maxime B. 22551 Internet
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Double NAT error?I am trying to bridge my modem so that my Airport Extreme assigns IP addresses. I am currently rec…Question Closed Antony B. #7720 77 views 0 comments 14 points Most recent by Antony B. #7720 Internet
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Charged twice?I subscribed for home internet and the technician never showed up july 11th. There is a 45.99$ char…
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Adding a wifi booster : any cues?I want to add a wifi booster in my apartment, as the signal is week at the other end. I will be abl…
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Anybody using their own router with the modem and find it helps wifi speed?Anybody using their own router with the modem and find it helps wifi speed? If so which router spec?
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Is there a way to automatically reboot your modem?Is there a way to program your modem to automatically reboot after a certain period? I heard this i…
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Is routeur included in internet package?Fizz is coming by my house tomorrow to install Internet. Do I need to have my own routeur or will t…
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How to find out the best wifi channel?Is there a way with the fizz app or perhaps another app, which channel is the best to have your Wi-…Answered ✓ Closed Mike F. #6098 587 views 2 comments 9 points Most recent by Julien C. 19625 Internet
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What are the best wifi settings?I just got home internet installed but it is running very slowly. I should be getting 30 MB but I'm…
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What settings to change on modem?I heard there is some settings that can be changed on the modem to make the wifi faster. I forgot w…Answered ✓ Closed Mike F. #6098 350 views 2 comments 13 points Most recent by Julien C. 19625 Internet
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Password on back of modem not working?Trying to connect to network and the password Fizz gave does not work...
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Unstable home internetHi, We just installed Fizz internet at home last Friday, but unfortunately, the internet was not th…
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Internet broken ?I dont have internet, my modem is on we can connect to it, but there is no internet. We try to powe…Answered ✓ Closed Jeanne P. #4557 3 views 4 comments 10 points Most recent by Stéphane B. 10644 Internet
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How many square footage is the modem good for?How many square footage is the modem good for in terms of providing adequate wifi? I live in a smal…Answered ✓ Closed Mike F. #6098 2 views 5 comments 8 points Most recent by Stéphane B. 10644 Internet
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Where is my technician?I waited from 7:30am until 12:00noon. It is 1:30pm. Where is my technician to setup my internet?
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can i schedule my FIZZ modem to shut down between specific houres? (somehow like smart devices)I want to have for example : at 8am shut down the modem, because i am out of home at 6pm : turn it …Answered ✓ Closed Marouane A. #2913 199 views 4 comments 7 points Most recent by Francesco V. Internet
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Forgot password for fizz appI can’t sign in my fizz app how do I reset the passwordAnswered ✓ Closed QueenLove 444 views 2 comments 12 points Most recent by Stéphane B. 10644 Internet
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Can I use my own modem and not have to wait for the tech. person to bring me the one from fizz to stI have my own wifi modem/ black box. Do I need to wait for the technician to come and bring me the …Answered ✓ Closed Jessica T. #7300 162 views 5 comments 16 points Most recent by Dominic L. #1933 Internet
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Configure wifi modem without Fizz applicationHi, I don't have a smartphone. Is it possible to configure the modem for wifi without the Fizz appl…
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Bell too Fizz switch ?i am planing on switching from bell to Fizz in about a week or so. i also purchased a ubiquiti LONG…Answered ✓ Closed Marco P. #1260 38 views 2 comments 9 points Most recent by Marco P. #1260 Internet
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internet does not work and customer service barely exists?Got lucky and managed to chat with a CS rep earlier today, went through all the steps you could ima…
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Help with setting up accountHello, what is the help phone line for fizz? Because there is an error when I am trying to set up m…
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Internet getting cut off since yesterday, what's going on?I lost connectivity yesterday, rebooted the modem and it came back up. About an hour ago I lost it …
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Since yesterday , I don’t have internet anymore? But my router is workingSince yesterday , I don’t have internet anymore? But my router is working
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What does avoided poor internet connection mean?I have no. Internet access I get this message avoided poor internet connection but I can't get on l…
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About internet connection type inside the home! is it using Coaxial cable(Videotron)or using phone lHello everyone! I wanna know if internet connection inside the home using Coaxial cable like videot…