No internet ?

klaus
klaus Posts: 1 ✭✭
in Internet
The light @ for internet does Not appear .... No internet

Answers

  • Mike
    Mike Posts: 21,597 ✭✭

    Did you try to reboot?
    Did you know some of your neighbours with cable internet if they have problems?

    You need to contact the support and let them know.

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Yelena
    Yelena Posts: 1,861 ✭✭
    Are you still experiencing the issue? Did you contact the support?
  • T M. #7889
    T M. #7889 Posts: 1 ✭✭
    Hi, I have the same problem , I just activated my account with the usa and canada plan, my phone works but no data..
  • Yelena
    Yelena Posts: 1,861 ✭✭
    @T: klaus has a problem with home internet, not the mobile one.
This discussion has been closed.

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