Most Recent Discussions
About my account
Archives for July 2020
Discussion List
-
How do you get more points to level up?I simply want to know how the points system work. Fizz is awesome but it's the only thing I'm uncer…Answered ✓ Closed gabibel 76 views 5 comments 24 points Most recent by Victoria C. #24523 About my account
-
Recurring billing issue - anyone else?I have been facing an extra 5 dollars of payment issue because of erroneous sub totalling in my pay…Answered ✓ Closed FizzyBuoy 15 views 4 comments 17 points Most recent by Victoria C. #24523 About my account
-
How to activate sim card in excisting number?How to activate sim card in excisting number?
-
How to solve a payment problem when expecting a new credit card?Hello, after a credit card fraud, my credit card has been cancelled and I'm expecting to receive…
-
How do I get badges?I haven't gotten any badges yet, which are the easiest to get?
-
my payment didn’t go throughhello my account is hack that’s why my payment didn’t go through but tomorrow is fine my bank sayAnswered ✓ Closed VIMAL P. 11 views 8 comments 22 points Most recent by Aaron T. #7761 About my account
-
Is my number eligible? in subscription area?Hello, moved to Ottawa 2 years ago and would like to know if my number is eligible, it starts with …
-
Is my bank blocking the payment ?Payment is updated but is my bank blocking it, since I cant Log in my bank account and cant make ca…Answered ✓ Closed Sebastien R. #4892 2 views 3 comments 18 points Most recent by Stanley M. About my account
-
How can i download my mobile bill?Please let me know how i can download my phone bill. Thank you!Answered ✓ Closed Khanh L. 1.3K views 4 comments 16 points Most recent by AntonioMar About my account
-
how do I keep my internet plan since my roomate moved (the internet was under their name)?My roommate moved. Our Fizz internet plan was under her name. How can she transfer it to me? If it…
-
I cannot add my Tangerine Mastercard as a payment method?When I try to add my Tangerine Mastercard as a payment method, I get this error: This address must …Answered ✓ Closed ziwangchen 32 views 5 comments 13 points Most recent by SuperFizzeur About my account
-
Problem still not resolved with adding payment method after 2 x trouble tickets what is the next steI have chatted with two different client service reps and my issue is still not resolved. The troub…
-
Where I can find my bill?Where I can find my bill?
-
Login problems / Page Not FoundI try signing in with my google account to check or update some information on my account but it ke…Answered ✓ Closed Nathan C. #16385 85 views 3 comments 8 points Most recent by SuperFizzeur About my account
-
How can I cancell the service?Hi! My wife and I had an appointment to install your internet services this Sunday, but as we need …Answered ✓ Closed Charles M. 60098 5 views 3 comments 14 points Most recent by Olivier R. #3666 About my account
-
-
Bill of June july?I change my Visa card number for payment
-
Visual Issue in profileI'm currently only using fizz internet, the perks that I had were of no use to me as they were 500M…
-
adding a new Credit Card?When adding a new credit card I got the error:" wrong cvv number". I'm sure it's correct…Answered ✓ Closed Gerges G. 4 views 4 comments 14 points Most recent by SuperFizzeur About my account
-
Did everyone receive their mobile perk today?Got 500 MB perk and this email earlier today. "You received a perk. The long days, warm sun …
-
Why do my fizz points rewards don't add up?I keep having badges but my fizz points doesn't seem to add up. Is there anyone who has the same pr…
-
How do I re-subscribe after cancelling my phone account?How do I re-subscribe after cancelling my phone account?
-
Change plan during billing cycleHi, I will be going to BC in three weeks for about a month. Unfortunately, I forgot to change my pl…Answered ✓ Closed Didier L. #26017 3 views 2 comments 16 points Most recent by MichelP About my account
-
What is the notification section for?I have not had Internet service for almost 4 days now. I've contacted customer support multiple tim…
-
Integration with home assistantHi! Many of us are automating our home with iot and different integration platforms. A famous open …Answered ✓ Closed Sven D. #24176 124 views 2 comments 12 points Most recent by Stanley M. About my account
-
account lostfor two years sombody from fizz did set my account now i need to update my credit card i can't find…Answered ✓ Closed David S. 59090 12 views 3 comments 10 points Most recent by MichelP About my account
-
i unsubscribe my old plan and change my plan and transfer number and i pay again ,, what about 37 $i have old plan just activate yestrday ,, i pay 37$ and i unsubscribe the sim card to transfer my …
-
i need to transfer my number and upgrade my planoready i do active new sim card withnew number but o need to transfer my old number to fizz and up…
-
Community emailsIs there a way to remove the email that you receive when you post a comment on a question? I know w…
-
Payment Method Update not workingI have try to update my payment method but the page doesnt process the update.Answered ✓ Closed TOMAS B. #12640 44 views 5 comments 12 points Most recent by Olivier R. #3666 About my account