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Archives for July 2020
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Transfering internet accounts to another personHi! I'm leaving Canada and a friend is moving into my apartment. How can I transfer the internet ac…Answered ✓ Closed Mercedes L. 361 views 4 comments 18 points Most recent by Pascal Your Fizz Account -
Is it just me? or there is less badges now than a year agoHello community: 1 - I cant say for sure but I feel some of the unlocked badges I had became locked…Answered ✓ Closed Jorge C. #7735 1 view 4 comments 16 points Most recent by Victoria C. #24523 Your Fizz Account -
The coverage has been changed to "Canada + USA". But I still cannot call US phone numbers. Why?The coverage has been changed to "Canada + USA". But I still cannot call US phone numbers…
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Credit debit card KohoI want to pay with a credit debit card Koho and they declined my card to pay....first why ? second.…Answered ✓ Closed Yannick M. #1556 131 views 5 comments 13 points Most recent by Whizz Your Fizz Account
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Clicking hearts and Kudos tracking ?I understand that you get points for liking questions and answers. Is there a way for you to see w… -
How do you get more points to level up?I simply want to know how the points system work. Fizz is awesome but it's the only thing I'm uncer…Answered ✓ Closed gabibel 71 views 5 comments 24 points Most recent by Victoria C. #24523 Your Fizz Account -
Recurring billing issue - anyone else?I have been facing an extra 5 dollars of payment issue because of erroneous sub totalling in my pay…Answered ✓ Closed FizzyBuoy 11 views 4 comments 17 points Most recent by Victoria C. #24523 Your Fizz Account -
How to activate sim card in excisting number?How to activate sim card in excisting number?
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How to solve a payment problem when expecting a new credit card?Hello, after a credit card fraud, my credit card has been cancelled and I'm expecting to receive…
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How do I get badges?I haven't gotten any badges yet, which are the easiest to get?Answered ✓ Closed SaltMas0174 11 views 8 comments 23 points Most recent by MichelP Your Fizz Account
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my payment didn’t go throughhello my account is hack that’s why my payment didn’t go through but tomorrow is fine my bank sayAnswered ✓ Closed VIMAL P. 11 views 8 comments 22 points Most recent by Aaron T. #7761 Your Fizz Account
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Is my number eligible? in subscription area?Hello, moved to Ottawa 2 years ago and would like to know if my number is eligible, it starts with …
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Is my bank blocking the payment ?Payment is updated but is my bank blocking it, since I cant Log in my bank account and cant make ca…Answered ✓ Closed Sebastien R. #4892 1 view 3 comments 18 points Most recent by Stanley M. Your Fizz Account
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How can i download my mobile bill?Please let me know how i can download my phone bill. Thank you!Answered ✓ Closed Khanh L. 1.6K views 4 comments 16 points Most recent by AntonioMar Your Fizz Account
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how do I keep my internet plan since my roomate moved (the internet was under their name)?My roommate moved. Our Fizz internet plan was under her name. How can she transfer it to me? If it…
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I cannot add my Tangerine Mastercard as a payment method?When I try to add my Tangerine Mastercard as a payment method, I get this error: This address must …Answered ✓ Closed ziwangchen 32 views 5 comments 13 points Most recent by SuperFizzeur Your Fizz Account
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Problem still not resolved with adding payment method after 2 x trouble tickets what is the next steI have chatted with two different client service reps and my issue is still not resolved. The troub…
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Where I can find my bill?Where I can find my bill? -
Login problems / Page Not FoundI try signing in with my google account to check or update some information on my account but it ke…Answered ✓ Closed Nathan C. #16385 81 views 3 comments 8 points Most recent by SuperFizzeur Your Fizz Account
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How can I cancell the service?Hi! My wife and I had an appointment to install your internet services this Sunday, but as we need …Answered ✓ Closed Charles M. 60098 11 views 3 comments 14 points Most recent by Olivier R. #3666 Your Fizz Account
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Bill of June july?I change my Visa card number for payment
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Visual Issue in profileI'm currently only using fizz internet, the perks that I had were of no use to me as they were 500M… -
adding a new Credit Card?When adding a new credit card I got the error:" wrong cvv number". I'm sure it's correct…Answered ✓ Closed Gerges G. 1 view 4 comments 14 points Most recent by SuperFizzeur Your Fizz Account
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Did everyone receive their mobile perk today?Got 500 MB perk and this email earlier today. "You received a perk. The long days, warm sun …