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About my account
Archives for June 2019
Discussion List
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update a credit cardI remove all the credit card on my account and now I am trying to put one in and this is the messag…Answered ✓ Closed Mounir R. 2 views 5 comments 14 points Most recent by Stéphane B. 10644 About my account -
Reached the maximum amount of credit cards on account? (I have none)I got a notification saying my payment has failed and I need to update my payment information. I on…Answered ✓ Closed Benjamin B. #1466 2 views 3 comments 13 points Most recent by Fizzy About my account
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Pourquoi pas de réponse à nos questions?Chat ne fonctionne pas. Ni contact ni chat ...?Answered ✓ Closed Abdelaziz T. 3 views 1 comment 10 points Most recent by Serge O. #3665 About my account
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Message d'erreur mentionnant que j'ai atteint le nombre maximum de carte?Je ne trouve pas réinitialiser le nombre de cartes maximum dans méthodes de paiementAnswered ✓ Closed Abdelaziz T. 1 view 3 comments 8 points Most recent by Dominic L. #1933 About my account
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reach maximum number of card on my account?i keep getting rejected to put in my card to pay for my plan can someone help? this is getting frus…Answered ✓ Closed Mohamed M. 19936 3 views 3 comments 10 points Most recent by Mohamed M. 19936 About my account
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cancellation not workingi cancelled 2 weeks after i got my service and since then my cancellation is pending, and you charg…Answered ✓ Closed nabil B. #6487 53 views 2 comments 7 points Most recent by nabil B. #6487 About my account
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New paymentA couple weeks ago fizz canceled all my payment method. After then I tried several time to add new …Answered ✓ Closed shokoofe 3 views 6 comments 15 points Most recent by Stéphane B. 10644 About my account
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Full points history?Hi guys, I'm just wondering if there is a menu containing ALL of your points activity, not just the…Answered ✓ Closed Dominic L. #1933 6 views 7 comments 22 points Most recent by Dominic L. #1933 About my account -
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i closed my plan and got charged how do i get a refund?i closed my plan and got charged how do i get a refund?
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Transfert de mon numéroJ'ai besoin de transférer ma ligne a quelqu'un mais, je veux que la personne garde le même numéro. …Answered ✓ Closed Gabriel A. 4864 13 views 7 comments 19 points Most recent by Whizz About my account
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Cannot remove credit card info.Please fix it ASAP. This has been over 3 months and still not working.
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How long will stabilisation period last?How long will stabilisation period last?
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I cannot register any contact. There is always an error. Could you please check my account?I cannot register any contact even using a cellphone number or an email address. It has been like t…
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Locked account for no reason?Like the title says, this morning I tried to login to my account and I was notified that my account…Answered ✓ Closed Dominic L. #1933 130 views 9 comments 17 points Most recent by Dominic L. #1933 About my account
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I don't see internet plan under my plans. Anybody knows where I need to look?I don't see internet plan under my plans. Only mobile plans. Anybody knows where I need to look?
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Transfert de ma ligneJe voudrais transferer une de mes lignes à une autre personne qui veut utiliser fizz. Quel est la p…Answered ✓ Closed Gabriel A. 4864 2 views 1 comment 10 points Most recent by Serge O. #3665 About my account
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How to Get a refund on Fizz when i am still in 15 days trial ?I will leave Fizz next monday at evening to go with Bell because i don't get network data on my new…Answered ✓ Closed Nanodata 489 views 6 comments 10 points Most recent by Quang-Vinh About my account