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About my account
Archives for June 2019
Discussion List
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Buy a travel add-on and by error added mony to my wallet, how can recover/refound the money in walleI have 2 pays on my CC, I want only the travel add-on. May I recover this money? Due that is my fir… -
BE careful with these scammersThe service sucks, and in 2 months they were not able to fix it. They told me that if I unsubscribe…
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Deleting my account?Had lots of trouble so decided not to use Fizz, how do I now delete my account and any info on it?Answered ✓ Closed Rebecca M. #6969 1K views 8 comments 12 points Most recent by Jorge C. #277 About my account
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apply perk?I have 3 active plans all with data, I show the 500mb perk but when I click on it it is says this &…Answered ✓ Closed Alex C. #4685 65 views 8 comments 16 points Most recent by Stéphane B. 10644 About my account
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250 Mb Mobile data (from Rewards program) costing me $3Anyone has any idea why a data addon obtained through rewards costing me $3?
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Why the travel data addon not work in Germany?I'm at Bad Füssing, Bavaria region, south of Germany beside Austria. I buy the data add-on for Germ…Answered ✓ Closed Angel P. #4514 5 views 2 comments 10 points Most recent by Allison W. About my account
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How do I port my Fizz phone number out to another carrier?I know I must initiate the process thru the new carrier, but they ask for an invoice with my accoun…Answered ✓ Closed Gilles L. 9669 3 views 2 comments 11 points Most recent by Allison W. About my account
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When they don't have the right support tools then why do you call them support.So they couldn't resolve it on the text bubble and the Facebook Messenger. Let's see if the tech te…
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Payment error and can't add payment method nor delete any on account.I just receieved a text from fizx...That my monthly payment has failed and I should update payment …
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Can I use my Wallet Money to pay my monthly bill?So I just added 5$ to my wallet to get the Wallet Badge. Now since i don't use add-on or purchases,…Answered ✓ Closed Simon H. #6464 8 views 4 comments 17 points Most recent by Leifuer About my account -
Where are my emails from Fizz?It seems I am not receiving emails from Fizz - community post / thread alerts - private message … -
How I can use sim (my sim had activation many time)?I had activation sim already, but my phone always NO SERVICE. HELP ME PLS, TKS!
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Trying to change payment methods!!I tried changing my payment methods from my current Mastercard to my new Mastercard, I keep getting…Answered ✓ Closed Eric G. 20555 21 views 6 comments 15 points Most recent by christopher A. #2406 About my account -
How can I give access to to someone else to manage one of the internet accounts in my profile?As the title says, I'd like to give someone access to an internet plan in my account so they can ma… -
How does community hub objective work?Hi guys, Full disclosure: I'my aiming to reach level 5 asap. For that, I'm looking into ways to get…Answered ✓ Closed Dominic L. #1933 2 views 5 comments 34 points Most recent by Dominic L. #1933 About my account -
Frozen account? Emmergency!My account is frozen after changing the credit card and payment. I am trying to contact Fizz but th…Answered ✓ Closed Simona T. 2 views 6 comments 7 points Most recent by Dominic L. #1933 About my account
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froze my line ?yesterday i receive my invoice that my credit card is approved , my phone was working at the begini…
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Payment failedHi, Payment was failed. I put the correct visa card number and my account still not activate. Can s… -
Fizz Internet has rewards now?I logged in this morning and noticed i have two 1$ rewards for Fizz Internet for Level 3. Does anyo…Answered ✓ Closed samisheikh 73 views 8 comments 34 points Most recent by Dominic L. #1933 About my account
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Points for Paying our Bill or Remaining with Fizz after 1 MonthGood afternoon Everyone, I'm fairly new and i checked all over the forum, but its so unclear. How m…Answered ✓ Closed Simon H. #6464 11 views 5 comments 17 points Most recent by Simon H. #6464 About my account
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If I take Fizz Internet, can I use a referal code ?I am currently a Fizz mobile Customer. If I subscribe to Fizz Internet with a new account, can I us…Answered ✓ Closed Stéphane B. 10644 123 views 7 comments 19 points Most recent by Dominic L. #1933 About my account -
Dinosaur badge (hatching), missing?Hi guys, I've read in every available threads on reddit and here about the badges. It seems that th…Answered ✓ Closed Dominic L. #1933 47 views 25 comments 25 points Most recent by Yelena About my account
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Do you consult both forum ?If you don't find an answer in this forum, do you go on the french side to see if an answer would b…Answered ✓ Closed Stéphane B. 10644 1 view 6 comments 13 points Most recent by gremiobr About my account
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Amount of Time to get to Level 5For Regular people who have a mobile an internet plan. How long has it taken you to get to Level 5 …Answered ✓ Closed Simon H. #6464 67 views 6 comments 13 points Most recent by Legandir About my account
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I have a hard time loggin in to Fizz communityWhen I try to log in from Fizz community, I get redirected to Fizz homepage. I then try to log in t… -
No Referral bonus after 2 months ?Both the giver and receiver in the referral process are supposed to receive the bonus of $25. It ha…
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Can I split my account into two numbers/sims, one for calls and SMS and the other for mobile data?See, I have a Nokia N95 that I use for my calls with fizz and that's still a pretty great phone and…Answered ✓ Closed Andre P. #1364 1 view 6 comments 17 points Most recent by Dominic L. #1933 About my account
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Why can you not get me the SIM cards that you cvharged me for?Have not received my two SIM cards - for the SECOND time! Just checked the tracking info in my pro…
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Hello. I don't understand - yesterday, i updated again the credit card and my phone is still frozen.Please, fix your problem with drawing money from my credit card!
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500 minutes israel?I'm experiencing the same challenge. I'm paying an extra 5$ on my monthly plan to have 500 minutes …
