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About my account
Archives for April 2019
Discussion List
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How can I add a credit card for payments?Hello, my credit card connected to my account is now nonexistent. Im trynna get my new card on ther…Answered ✓ Closed souhila H. 1 view 6 comments 11 points Most recent by Ryan B. #977 About my account -
Frozen account?It is unacceptable that I my account have been frozen for 5 days , while there are 2 credit card on…
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Unknown plan added to my account, to an unknown number (phishing)?A new plan was added to my account by some unknown person. I don't know the number listed, and I be…Answered ✓ Closed Alexandre B. 10981 1 view 6 comments 12 points Most recent by Chris P. #37 About my account
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I gifted data with no errors, but the data never transferred?I gifted data and the process seemed to complete without error. The data has not been transferred a…Answered ✓ Closed Dan O. #1859 1 view 2 comments 10 points Most recent by Dan O. #1859 About my account
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last bill was overcharged, can you check?I changed my plan from $29 to $18 on March but the April bill did not take the change. It was overc…
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I need help. Is this service a joke? Who can help me?I have been trying for 3 days already and going around in circles in your site without any help. I …Answered ✓ Closed jorge T. #3775 24 views 12 comments 21 points Most recent by Gally About my account
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port number?if i buy a new sim card to port my old number from bell ,will i lose my stabilization pricing ?Answered ✓ Closed daniel F. #5055 3 views 1 comment 10 points Most recent by Dominic R. #1352 About my account
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Error to order simhi I was login to my account and after I want to order my sim for first time , i saw a error with …Answered ✓ Closed fatemeh K. 11 views 5 comments 10 points Most recent by Ohthatvank About my account
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If i add a bonus and then change my plan, will that bonus remain and refresh every month or will beIf i add a bonus and then change my plan, will that bonus remain and refresh every month or will be…
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What should I do for The error of referral program is unavailable during the stabilization phase?I am in the last step of activation but Fizz referral code is unavailable because of stabilization …Answered ✓ Closed MOHAMMADMAHDI 1 view 5 comments 18 points Most recent by Adam A. #3745 About my account
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Fizz won't fix add-on problem - bewareI had purchased another usa data add-on. Fizz ended it before even 1 month was up but will not ref…
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Why can't I adjust my plan?I tried to adjust my plan, but when I clicked on "Adjust plan", it showed me a pop-up say…
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Forget my usernameI forget my username and i can't sign in to my accountAnswered ✓ Closed mordechai F. 12 views 3 comments 11 points Most recent by Ohthatvank About my account
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How do i download monthly invoice with name, address and details including tax?Current transaction history is not a real bill. if i am paying tax i want to also see GSt and QSt n…Answered ✓ Closed ColinCreado 463 views 6 comments 18 points Most recent by Victor C. #1356 About my account -
updated payment method issues - account frozenwhy updated payment method isn't being charged real time? why no refresh/charge button for users to…
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Is there a way to turn off community forum notifications off by default?It's a little annoying to be honest. Notifications should be built-in to the forum system, not spam… -
How can I activate the Simcard which is ordred by another account?My friend ordered a simcard by his account for me and it is arrived yesterday. Now I want to activa…
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Did you travel-add on expire before 1 month ?My tavel add on still had data left on it to be used, however, I see that it is isn't enabled and t…Answered Michael B. #2463 1 view 3 comments 14 points Most recent by Michael B. #2463 About my account
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My account was changed without authorization; how long for correction and refund?Yesterday I had a 1gb plan; today Fizz decided to change it to an 8Gb plan and double the price. Ho…Answered ✓ Closed Colin M. #4944 11 views 5 comments 10 points Most recent by Fizzy About my account
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Can I change when my payment cycle happens?If my payment cycle is set for the 27th of each month, but I want it to be the first, is there a wa…Answered ✓ Closed Stephen M. #4942 81 views 2 comments 11 points Most recent by Ohthatvank About my account
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How to contect you? If I don`t use you SIM, how can I do? How do I unbind my Creidt card?How to contect you? If I don`t use you SIM, how can I do? How do I unbind my Creidt card?
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Happy Eastern les Fizztounets!!!!?!!!!Enjoy some good black chocolat ! Miam ! -
Why do I have 5 sim card payments on my credit card, even if sim's weren't ordered?I tried to order a sim card, but processing would fail, I tried to place an order of a new sim card…
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Vous m'avez charger 10x ce mois ci lors de l'inscription?Comment vous joindre, vous m'avez chargez 10 x le paiement mensuel ce mois ci et je ne trouve pas v…Answered ✓ Closed Guillaume A. #4900 1 view 3 comments 13 points Most recent by Whizz About my account
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When 25 $ referral credit will be applied to my account (bill) ?When all these 25 $ referral credits will be applied to my account (bill) ?
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Does anyone that's broke need some data?I have some spare data but don't know anyone that has Fizz so far. I'd like to be nice to someone …
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Removed data but still have rollover left, can i still use data ?Removed data but still have rollover left, can i still use data ?
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Why can't I be gifted data?My family can add me as a Fizz contact, but when they try to gift me data, they are told that I do …
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I cannot retreive my account?I registered the activation card but it is not in my account.
