Contact the support, but you can recover it by your email
CHATGo on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the iconFACEBOOKYour can also send a message by facebookhttps://facebook.com/fizzca and click send a message (this is a bit slower)FORMYou can also fill a contact formFrom the panel My Profile -> Contact Form (the subject are limited)
Username should be your email, right?
You can read this FAQ for more info
If you need to chat with Fizz support, click on the chat bubble at bottom right.
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