Forget my username
mordechai F.
Posts: 1 ✭✭
I forget my username and i can't sign in to my account
11
Answers
-
Contact the support, but you can recover it by your email
CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)6 -
Username should be your email, right?
You can read this FAQ for more info
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
If you need to chat with Fizz support, click on the chat bubble at bottom right.
4 -
Hello Mordechai,
Can you please contact us to check all the situation? Since you can't access your account, please use the following link to find the Chat Bubble: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do .
-Bogdan5 -
Thankz Whizz for your help!1
This discussion has been closed.