updated payment method issues - account frozen

why updated payment method isn't being charged real time? why no refresh/charge button for users to unfreeze account?

Answers

  • Fizzy
    Fizzy Posts: 10,819 ✭✭

    Payment will be applied overnight.

     

    If you require immediate help for service, you'll need to contact Fizz support.
    As per instructions here: https://fizz.ca/en/contact-us
    Open this page during business hours: https://fizz.ca/en/solutions/payments
    and wait for the chat bubble (at bottom right)

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