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About my account
Archives for March 2019
Discussion List
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just to annoyed everyone. Is the network down? And can they put more update then the same thing overother then the link and the same answer anyone else can update on what the problem and not juste be…Answered ✓ Closed Hussain A. #3906 3 views 2 comments 2 points Most recent by Hussain A. #3906 About my account
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How do I setup autopay for my mobile?I would like to set up auto pay for my account but not sure how to do it,Answered ✓ Closed Malky Grossman 20 views 1 comment 4 points Most recent by Leifuer About my account
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Introductory Pricing in email?I received an email from Fizz stating my pricing will be $40.20 once my beta period ends. Does thi…Answered ✓ Closed LoDown 2 views 2 comments 4 points Most recent by Victor C. #1356 About my account
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Are my Referral Bonuses being used fully?I don't like that the referral credits are sitting somewhere where we can't see it. I am a frugal u…Answered ✓ Closed Stephania D. 5 views 2 comments 13 points Most recent by Kenny L. #23 About my account
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Signed up with referral code but I do not see itI signed up to Fizz using the link gave by my friend which included a referral code However, after …Answered ✓ Closed Alexandru Guzu 104 views 11 comments 14 points Most recent by Leifuer About my account
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get better support from FizzDo you have a specific problem with your account? Don't waste your time here or with the Chat, the…
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Anyone find Fizz rewards a bit underwhelming ?Compared to Public Mobile, 1 referral nets both you and the new user 25$ (the same as Fizz), you ge…
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unable to do payment for SIM card, error says you ahve reached max limit for Credit Card?unable to do payment for SIM card, error says you ahve reached max limit for Credit Card?Answered ✓ Closed Bhavjit Singh 4 views 6 comments 8 points Most recent by Lopresor About my account
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Are members still being disconnected when the bonus from their referrals is greater than the price oBefore subscribing to fizz, I did a bunch of research as some things were very important to me (kee…Answered ✓ Closed Pancake 1 view 12 comments 12 points Most recent by Alex M. #2475 About my account
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Why can't I pay for my SIM card? The page always jumps to the login screen.Whenever I go to the payment link, the system jumps to re-login.
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Problem accessing the Rewards Program?Whenever I try to see the details of the rewards program, an error appears and I can not open, anyo…
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How get my paid SIM card delivered?I received a delivered notice with wrong tracking number and validated by post office. Because i pa…
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Expiration after ordering a sim card?I recently ordered my sim card and it is arriving tomorrow. When it arrives, do I need to activate …
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no confirmation email after sim card activationI activated my sim card, but I didn´t receive any confirmation email. I can´t use the sim card. My …
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Is there any way to keep track on the referral credits?How can we make sure the credits are properly applied on each invoice?
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Change the Name of Internet account to my wife's nameMy wife and I are both Fizz user and locate at the same address. I had internet and phone plan unde…
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cannot gift dataI got the error message when gifting data to someone else: _shortcode.SOURCE_PRODUCT_IS_NOT_FOUND D…
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Never asked for referral code...?I got my SIM card today and activated it, was never asked for a referral code and never saw a field…Answered ✓ Closed Eric Buchel Gagne 56 views 10 comments 19 points Most recent by Eric Buchel Gagne About my account
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why can't find my orders? since I just apply a new SIM card, but can't find any information in my acwhy can't find my orders? since I just apply a new SIM card, but can't find any information in my a…
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Earning Badges and Points, how to get them ?First i'd like to thank Hugo and the others that contributes to the initial post 4 months ago. Gre…
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point usage?What can i use my points for??Answered ✓ Closed Freida Ausch 11 views 7 comments 16 points Most recent by Leifuer About my account
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Where to enter referral codeI was referred to Fizz by a friend and he gave me a referral code... I signed up and ordered a SIM …Answered ✓ Closed Eric Buchel Gagne 32 views 2 comments 10 points Most recent by Alexandru Guzu About my account
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Why did my monthly billing not go through?My card works for my mobile account and did, until today, for the internet. But when I changed the …
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Can't choose main Internet account ?I have 3 Internet plans on my account. On my profile, I can choose one to be the main plan (for per…
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Referral bonus after 2nd month paymentI just got a referral bonus of 25$ after paying my 2nd monthly bill. However, when I canceled my mo…
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Is there a way to see my credit referral balance?I can see my referrals under > My Profile > Referral Bonus. A portion of this reward has alr…
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How to access my account online?I lost access to my account online and cannot re-initialize my SIM card as my account exists.Answered ✓ Closed Carole Fortin-Leclerc 203 views 1 comment 6 points Most recent by M T. #338 About my account
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I have two accounts and I want to transfer the phone number from one account to my beta account.I got a sim card for a beta account. Then I lost it. So I requested another SIM card, but when I ac…Answered ✓ Closed Estela T. 53 views 5 comments 11 points Most recent by Ian T. #3695 About my account
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Why overcharged me once for 50 dollar ?Last month, Fizz reminded me that my phone number failed to transform from another phone company, …
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Is it free calling and texto after 17h00 like others do ?Is it included to receive and send texto after 17h00 unlimited ? im asking because now with my actu…Answered ✓ Closed guillaume lafrance 4 views 10 comments 7 points Most recent by guillaume lafrance About my account