cannot gift data

L L. #3550

I got the error message when gifting data to someone else:
_shortcode.SOURCE_PRODUCT_IS_NOT_FOUND
Does anybody know how to resolve it?

M T. #338

Do you have data in your plan ?

Sebastien

Seems a site issue. Gifted some data last week and it worked, so maybe try later. Or escalate to Fizz by chat.

gremiobr

This isn’t a rollover data?

GOAT

Try logging in on a different browser. Odd to see an error presented like that,

Andrei U. #679

You can only gift data from your plan.If your trying to gift rollover data it's not going to work.

Lopresor

Like others said, you can't give rollover data, and you can only give data to someone who has data on their plan (minimum 1gb).
Good luck !

DinoS

You have no regular data left, only gift or rollover data.