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Your Fizz Account
Archives for March 2019
Discussion List
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point usage?What can i use my points for??Answered ✓ Closed Freida Ausch 11 views 7 comments 16 points Most recent by Leifuer Your Fizz Account -
Where to enter referral codeI was referred to Fizz by a friend and he gave me a referral code... I signed up and ordered a SIM …Answered ✓ Closed Eric Buchel Gagne 32 views 2 comments 10 points Most recent by Alexandru Guzu Your Fizz Account
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Why did my monthly billing not go through?My card works for my mobile account and did, until today, for the internet. But when I changed the …
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Can't choose main Internet account ?I have 3 Internet plans on my account. On my profile, I can choose one to be the main plan (for per… -
Referral bonus after 2nd month paymentI just got a referral bonus of 25$ after paying my 2nd monthly bill. However, when I canceled my mo…
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Is there a way to see my credit referral balance?I can see my referrals under > My Profile > Referral Bonus. A portion of this reward has alr… -
How to access my account online?I lost access to my account online and cannot re-initialize my SIM card as my account exists.Answered ✓ Closed Carole Fortin-Leclerc 201 views 1 comment 6 points Most recent by M T. #338 Your Fizz Account
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I have two accounts and I want to transfer the phone number from one account to my beta account.I got a sim card for a beta account. Then I lost it. So I requested another SIM card, but when I ac…Answered ✓ Closed Estela T. 55 views 5 comments 11 points Most recent by Ian T. #3695 Your Fizz Account
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Why overcharged me once for 50 dollar ?Last month, Fizz reminded me that my phone number failed to transform from another phone company, …
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Is it free calling and texto after 17h00 like others do ?Is it included to receive and send texto after 17h00 unlimited ? im asking because now with my actu…Answered ✓ Closed guillaume lafrance 1 view 10 comments 7 points Most recent by guillaume lafrance Your Fizz Account -
BUG REPORT with EXPIRED CREDIT CARD:when credit card date expires user cannot modi CC INFOsuppose that your credit card in account is expired, you cannot edit the current cc info, nor can …
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Why im not able to send gift? Even for a fizz member. I get a message saying cannot be found ,Im trying to send gift for a fizz member whom i already have him on my contact. But when im getting…
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Are certain type(s) of credit cards being rejected?Oh no. It looks like people are still encountering payment problems with Fizz. I have a paym…
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account managementhaving two phone numbers, how may I combine them into one account?
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Why can I not add a second credit card to the bill payment systemI cannot add a second credit card in the bill payment system. This is an issue as require it for my…
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Payment not working on Tangerine Credit CardThe payment bounced and I checked with my credit card company and I have more then enough room on t…Answered ✓ Closed David S. 8156 1.3K views 7 comments 9 points Most recent by M T. #338 Your Fizz Account
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My payment randomly stopped working even though my credit card works fine...?I know others have posted about this happening to them. But WHY does it happen? I've never had…
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Payment Failed - What went wrong?Hi, I received an email and text this morning from Fizz claiming that my payment failed for this mo…Answered ✓ Closed Ivan Y. #2955 81 views 10 comments 7 points Most recent by Victor C. #1356 Your Fizz Account
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How to purchase a phone with fizz ?i have a high end galaxy s5 it's time for me to upgrade my device and fizz offer decent price …Answered ✓ Closed justine perrier 11 views 3 comments 4 points Most recent by Whizz Your Fizz Account -
Why am i not receiving the email confirmation to my account?I just registered on fizz and i saw a banner pops and says email confirmation will be sent to u but…Answered ✓ Closed brendon lewinsky 2 views 1 comment 5 points Most recent by Bambie Tambourin Your Fizz Account -
Will i be charged immediately if i upgrade my plan ?i don't want to get charged twice for a service i don't use no moreAnswered ✓ Closed austin awashish 2 views 5 comments 6 points Most recent by Whizz Your Fizz Account -
Can i use very old mobile phone ? i have a nokia flip phoneI am presently running on koodo mobile with a old nokia can i continue to use this old phone what i…Answered ✓ Closed jonas Dickinson 19 views 1 comment 5 points Most recent by Bambie Tambourin Your Fizz Account -
Why is Fizz now displaying the first and last names of anyone who hasn't chosen a user name?I was under the impression that it was first name and last initial only, but suddenly I can see the…Answered ✓ Closed Allison W. 56 views 9 comments 15 points Most recent by Allison W. Your Fizz Account -
not be able to see service agreementI am trying to print my receipts and my service agreement (i found how to print my receipts) but my…Answered ✓ Closed Adriana Z. 1 view 4 comments 10 points Most recent by Adriana Z. Your Fizz Account -
Can I get a receipt on mail?I am wondering how to get a receiptAnswered ✓ Closed Adriana Z. 2 views 2 comments 8 points Most recent by Adriana Z. Your Fizz Account