I have two accounts and I want to transfer the phone number from one account to my beta account.

Estela T.

I got a sim card for a beta account. Then I lost it. So I requested another SIM card, but when I activated it, a new account was open with a new number and a new plan. So I ended up with two accounts ( One Beta and One regular). Now I want to transfer my new phone number to my beta account. How can i do that?

M T. #338

For this you have to contact Fizz. You can chat with Fizz by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do )

Mike

Contact the support your problem is too specific

Sebastien

Hmm... Tricky one. Check with customer care over the chat to see what can be done.

Fizzy

As customers, we are not permitted to merge accounts.
Fizz customer support will fix this for you.

Lopresor

Like others said, plz contact Fizz Support

Ian T. #3695

You have only one opportunity to transfer an existing telephone number to your new Fizz account and that is at the activation of your Fizz sim card. Doing it at any subsequent time will require you to purchase a new Fizz sim card and forfeit the balance of your monthly activated Fizz account. Strictly speaking you don’t “forfeit” but it’s attached to a number you dont want! Good luck