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About my account
Archives for February 2019
Discussion List
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How much points after billing period?Hello Fizz members, I was wondering on how much Fizz points we receive after our billing cycle with…Answered ✓ Closed AlmightyPain 17 views 7 comments 16 points Most recent by Ryan D. #561 About my account -
Why can't I pay online ?When I enter my card info to activate my simcard and buy my plan for the month, the websites says i…Answered ✓ Closed Diane C. 8955 2 views 2 comments 7 points Most recent by Sebastien About my account -
Utiliser le code de reference : après l'activationJ'ai acheté un plan de telephone avec fizz, pour ma mère, depuis un mois : (4*********). Je viens …
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Can I get a paper receipt on mail?Hello? I used 3 moblies & internet of Fizz. I want to get the receipt of paper on mail. If it …Answered ✓ Closed ilikeanjou 14 views 8 comments 12 points Most recent by Sebastien About my account -
How to you raise the apprantice rank?I'm not talking about the Fizz.ca level but the apprantice rank that is 1/5 ThanksAnswered ✓ Closed GyslainH 1 view 5 comments 8 points Most recent by Victor C. #1356 About my account
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I Cannot Give Kudos/Likes To CommentsHello, since yesterday I was not able to give kudos to anyone for some apparent reason. Is it due t…Answered ✓ Closed AlmightyPain 2 views 12 comments 16 points Most recent by Dallaire_M About my account
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how to re-activate mobile plan?For some reason automatic payment wasn't successful and the service had to be suspended. I updated … -
Why can't I add a second credit card?I am getting an error that is preventing me from adding a second credit card as payment option. Wh…
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When register a new account, it shows "You have reached the maximum number of credit cards allowed oWhen register a new account, it shows "You have reached the maximum number of credit cards all…
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how to change the username in community hub?I want to keep my name private in the community. Is it possible to change the username?
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Kudo (heart ) only give one point but when i haved clic on it a pop up say 50 pointsKudo (heart ) only give one point but when i haved clic on it a pop up say 50 points, THanksAnswered Sylvain S. 8614 1 view 10 comments 24 points Most recent by Chris K. #7521 About my account
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No Customer Service coupled with no Manual PaymentsI am in a bind, with my account seemingly suspended, and no chat bubble available to resolve the is…Answered ✓ Closed Stephen Cooperman 1 view 5 comments 3 points Most recent by Whizz About my account
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I updated my credit card and now my plan wont work?My credit card was cancelled due to fraud. I attempted to switch it several times on Friday and it …
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Puis je me faire rembourser l argent du portefeuille feuille car elle ne paie pas pour mon forfait?J ai ajouté 30$ a mon portefeuille pour payer ma facture,je viens de voir qu on ne peut pas payer s…
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Fizz system has failed to process the payment and froze the line. Is it a temporary problem?This morning I've a got three emails from Fizz (all at the same time). Fizz payment system failed t…
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Advance Payment?I got my account lock out twice.I have no clue why the payment failed.Is it possibility to pay for…
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Pas capable d'ajouter ma carte de crédit a mon compte Fizz?Je ne suis pas capable d'ajouter ma carte de crédit a mon compteAnswered Félix-Antoine D. #2888 17 views 4 comments 5 points Most recent by Delournie About my account
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Shared Referral DetailsWhen I use a referral code during activation of a mobile plan, what details from my file are shared…
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Is it possible to get my bill by email?Is there a way I can get my monthly bill in a pdf format via email?Answered ✓ Closed Alex C. #2865 19 views 3 comments 12 points Most recent by Alex C. #2865 About my account
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Use another credit card to activate de CHIPI purchased the SIM card with one credit card and now I want to activate the plan using a different…
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Can you provide Support?Mobile service was suspended as credit card payment did not go through. Entered alternative card ea…Answered ✓ Closed George G. 8179 1 view 1 comment 7 points Most recent by M T. #338 About my account
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Account locked, how do I unlock it?I recently changed my email address on one of my other accounts, when confirming the email I receiv…
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remove a credit card?i can't remove my credit card even if i added an other to the methode paiement ?
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credit card paymentHow can i delete the credit card i have on file and add another one .. keep trying and always u rea…
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Transfert number when I already have an accountHi, As I have a dual-sim phone, I started Fizz to see what's it's really about. I love it! I would …Answered ✓ Closed Étienne K. #2839 6 views 3 comments 3 points Most recent by Code_KRUEW About my account
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What constitutes a change to your plan?I am still in the promotional beta plan. I am considering porting my number from my current provide…
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Charge applies the day I activated my Fizz simcardI paid one month fees the first day I activated my sim card. Do I have to pay at the beginning of e…Answered ✓ Closed Jean-Michel P. 7179 12 views 4 comments 7 points Most recent by Whizz About my account
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recurring payments?Hi. Will my recurring payments be taken automatically from my credit card when I initially purchase…Answered ✓ Closed Camilo G. 4 views 6 comments 3 points Most recent by Dominic L. #1933 About my account
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the change i made did not workhi i changed my coverage plan from quebec to canada and usa and on the next billing cycle they ch…
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Points in the hub?What is the most efficient way to earn points in the community hub?Answered ✓ Closed Oury 4 views 5 comments 11 points Most recent by Dominic L. #1933 About my account
