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With Canada coverage plan can not call a number outside of QuebecWith Canada coverage plan can not call a number outside of Quebec -
Can not make a call form quebec to anther provinceI have Canada coverage plan, when I try to call a number in New Brunswick, I get a message saying t…
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So I just installed internet, and it’s not really working. Kinda disappointed.Hello all, Before anyone answers with what is usually answered. I followed all steps and trouble…
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cards expired problemPlease HELP, When i try to activate my sim cards, i'm stuck. It said that all my cards are expir…
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Desperately Need DataHi Everyone, I seem to have run out of data and still have 10 days until the same is replenished…
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How can I speak with someone regarding issues for the installation of the wi-fi modem?Yesterday, I tried contacting someone and received an answer two hours later when I was unavailable…
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When travelling to the US, is it better to pay a month Canada/US coverage, or just get an Add On?I will only be there for a long weekend, and will mostly use data.
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Lost my phone with my good plan and could use your help guys <3 6D6Z5Long story short my phone was stolen and I can't switch sim cards and I saved a lot of data and jus…
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Samsung A54 unable to connect to network.Hello, Yesterday I ported my phone number to Fizz. I went through the activation procedure and re…
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I tried activating my sim card online but it said it was already activated+Customer support issuesI tried activating my sim card online but it said it was already activated. I proceeded to click on…
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Using Vanilla cardHi everyone, got my sim card and trying to activate but when I get to the payment section, it won't… -
Credit card expiredHello, I am trying to active a new sim, but at payment method stage, fizz told me my credit card…
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International call included in my plan, but I can't make a call.Hi, I am a new customer and just open the plan with 1000 min international calls to China. However,…
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Fizz tvHello ! I have the app fizz tv on my amazon fire stick tv , scan the qr code to register and after …
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Modem installation not working.I got my new modem on Wednesday and tried installing it today. After connecting the power cable ans…
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Unable to access dataIn my account on the fizz website, it says I have 15GB of data I can still use (0MB used). Yet, on …
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Wifi not activatingi got my modem yesterday and i started tge activation process but it seems that the download upload…
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Technician did not come - Costumer Support not answeringI had an appointment to receive a technician (to install an internet modem) today. I was told they …
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Technician did not comeMy granddaughter set up the home internet for me. The scheduled appointment date is Friday July 5th…
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz sim card today. My coverage is in Toronto, Ontario. Followed …
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz sim card today. My coverage is in Toronto, Ontario. Followed …
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Internet setup not working-limited optionsHi. Just moved into a makeshift studio for a short-term stay while transitioning elsewhere. There …
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New router says connected but no internetI followed all the steps that the technician told me to set up the router and I can connect to the …
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Need Help Installing new Coaxial Port in Old ApartmentHi, I just moved to an older apartment and received my modem a couple of days ago. I followed the…
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Internet Outage Montréal south shoreAnyone else on the south shore of Montreal have no home internet after the power outage last night?…
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No internet access after technician visitI had a modem dropped off by a technician yesterday and the modem will connect to my computer but i…
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@ and arrow going up missingOn my modem, the @ and the arrow that goes up won't show up/light up. Yesterday there was a power o…
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Fizz internit is not workingDoes anyone know how to reach fizz. My internet is down after an electric outage. Now everything is…
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Wifi down for 24h +My downstream button is blinking, i tried rebooting, disconnecting the cable, nothing works. I trie…
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It is 7pm. Fizz internet still down. The power is backAny one has the same problem?