No internet in 2 days

Vitalii C.
Vitalii C. Posts: 7 ✭✭

No service after wind 12 decembre

Night and all day

Best Answer

  • Emporium
    Emporium Posts: 2,303 ✭✭
    edited December 2021 Answer ✓

    They are working on it. From the winds of last night, there are many lines down.

    If you check all the current discussions, you will see you are not alone:

    They can't provide an estimate yet, since there are SO many cases, and in some cases, it is still due to Hydro issues in the area.

    Unfortunately Fizz has not updated their status page to reflect the current situation. It would save many people from posting.

    May be a good idea to contact Fizz to let them know, so they can know the specific location. Some repairs being done are for specific regions and a single repair can bring back many connections. However, they are some which are specific to individual homes (ie: from the pole to your home), so if they don’t know, they may not get addressed.

    Fizz Customer service agents are available online.

    ·        Sign into your account

    ·        Follow the link on this page: or

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat

    ·        If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter:

    ·        By private message on Facebook:

    CHAT however is the quickest method, but facebook is the easiest.


This discussion has been closed.