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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Went to Fizz-ext and take 30 minutes to recover. IS it normal?I'm in Ottawa most of time and Fizz runs smoothly other than one time outage 2 week ago. Today I w… -
I transferred the wrong number, how do I getthis corrected?I just signed up to Fizz this morning and didn't understand why I could make calls out but couldn't… -
Compensation?I really hope we get compensated. My understanding was that we might experience a few hickups with … -
Is there an ETA for a fix to the bug affecting premium text messages?Is there work being done to correct this issue? I haven't found any updates on it while browsing t… -
My wife still has no service.. 4 days later!?I purchased two sim cards from fizz and had them expressed shipped to our address. They did indeed …
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Why don't I have service???They say they restored the issue but I still don't have service. Anyone with the tlsame problem?
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SMS send / receive not workingI have updated iOS, updated Carrier Settings, removed and reinserted the SIM card, and rebooted man… -
Data not working? December 8, 2018 (from 10am until now (7:30pm))Network status says everything was resolved this morning but I don't have data at all, all day Dece…
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Why OCtranspo 560560 service doesn't work with Fizz SMS?Anybody in Ottawa take bus and text to 560560 to get bus schedule? It works fine with Videotron or …
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anybody with a working network?my phone still doesn't have a network, anybody out there with a working network ? -
Band 5&2 on Fizz network?No LTE right now, for the past hour my radio has been bouncing between bands 5 and 2 Fizz network, … -
network not working?i lost my network again is 3 am when is gonna come back on
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Ontario service?I live in London Ontario am I eligible to sign up with fizz and have stable service with lte data?
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Connecting to Rogers towers?Anybody having problems connecting to Rogers towers? I'm finding sometimes it works, sometimes not. -
Is the FIZZ LTE network having problems?Im having a problem with LTE data for the last two days. Phone connects fine, but no data will tran… -
Can you swap upgrades as they become available?When you choose an upgrade, can you swap it for another one later or is it permanent for 24 months? -
Anybody can receice SMS/calls ?I can send and call, but I still cant receive SMS nor calls. What can I do ?
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On Android, not receiving SMS from iphones?Hello all. Title pretty much said it. I'm getting my SMS from everyone else. But it seems like any … -
I got my network back , anybody else ?Anybody has his network back? Mine seems to work for now
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Anybody has his Network back?anybody out there with his network working ?
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How long are SIM cards taking to deliver?Ordered it last Sunday.. 2 day shipping? More like 5.. (and still going)Answered ✓ Closed Alejandro M. #925 168 views 13 comments 23 points Most recent by Alejandro M. #925
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Are network issues a constant problem?I've only been using Fizz for two weeks.... Both weeks i loose service on Friday until Saturday....…
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Is there a "suggestion box" somewhere?Hello everyone! For those without a Facebook account, is there something like a suggestion box? It … -
Network down exactly like last Friday, is this a network testing? It has to be done on a friday nighThis happened exactly last fridah, same timing.
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Where are we and where are we going section?How about creating a separate section in the help page (https://fizz.ca/en/solutions) or the forum …
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