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My Mobile
Archives for January 2021
Discussion List
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I get an error when gifting data ?I get error "_shortcode.SOURCE_PRODUCT_IS_NOT_FOUND" when trying to gift data to a friend… -
I never received my Sim CardDid not receive my sim card but the tracking info states that it was delivered. What must I do now? -
Where is the referral code field on summary page??I still couldn't find referral code field when I registered it on summary page. I registered my mob…
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I couldn't find referral code field when I register sim codeI got my friend's referral code that is "12FSP" . And I chose this mobile plan and I regi…
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Adding need friend option unavailable?Adding need friend option unavailable? Cant add friends anymore.Answered ✓ Closed Gabriel L. 46478 1 view 2 comments 13 points Most recent by Emmanuel S. #36497 My Mobile -
How to give data to a friend?I can’t give data to a friend it doesn’t seem to be working, did anyone was able to give mobile dat…
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My data is not working after Fizz said my plan was reactivated. How do I fix that?I changed credit card and my account was deactivated. I entered the new card and received a confirm…
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Mobile App DownloadHi, I was having trouble with the shortcut app installed on my phone. After uninstalling, I am not …Answered ✓ Closed DonCarleon 22.9K views 6 comments 10 points Most recent by marcel P. #35931 My Mobile
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Can I pay with a gift card ?Hello, Can I use a gift card to make my monthly payment ? :)Answered ✓ Closed Hélène D. 685 498 views 7 comments 7 points Most recent by Emmanuel S. #36497 My Mobile -
Unable to port out from Fizz to Telus... Terrible service from Fizz!!!!!..... ?I've tried multiple times to port out from Fizz to Telus on Christmas day, working with their techn… -
Does mobile accumulated roll over data expire?Does mobile accumulated roll over data expire?Answered ✓ Closed Francesco D. #38186 51 views 9 comments 14 points Most recent by Philippe R. 83297 My Mobile
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How to know I entered the referral code in buying Simcard?I bought a Simcard and I had a referral code and I don't know exactly when I entered the code I cli…
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More options for minutes when setup new plans, rollover also minutes ?An idea for marketing Fizz. Cause we are here and trying to be different in a better way. Let's hav… -
Does anyone need data this month of 500 Mb?I have unused data which was not used because of lockdown. let me know by either PM or comment belo…
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can i gift my data to a non fizz mobile user?Hey my friend is a Fido user and he is using up all his 500 Mb per month. I have a lot of data used…Answered ✓ Closed ANJALI G. 11 views 5 comments 7 points Most recent by Andrée-Anne M. #36295 My Mobile
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Canada coverage area for occasional use only?Hello, I have some questions about the Canada vs. Quebec coverage options. 1) I'm activating a new …
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Sim Card no longer recognized?I will order a new sim card to replace the original one I have because it's no longer working. Wil…
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Reactivation old sim?If i reactivate my deactivated sim again will i get the same charges as i was getting before with t…
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Are SIM cards still available in Couche-Tard?Hi! Was wondering if SIM cards are still available. I read it somewhere you can get one for free. I…
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Transfer phone number from Rogers to FizzWhy my phone number cannot be transferred toFizz? I have this number for 15 years. I entered correc…
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Phone number transferHi, I have a phone number with fongo that I would like to transfer to fizz. This phone number was p…