How to give data to a friend?

Jass35

I can’t give data to a friend it doesn’t seem to be working, did anyone was able to give mobile data?

Fizzy

Hi Jass35

Both parties must have a data plan to participate in Fizz's mobile data gifting program.

More info is available from Fizz here: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

You can send a data gift to:
- Any Fizz customer who is findable in Contacts and has a data plan
- A complete stranger, as long as they are findable and have a Fizz data plan
You cannot send a data gift to:
- People who are not Fizz members
- Fizz members with no data plan
- Fizz members who have designated themselves incognito
.
If you want to contact Fizz, you can Live chat with support:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open the help link page mentioned above from Fizz Solution Hub.
4- The green chat bubble should appear after a few seconds in the bottom right corner.

StefanM

I just tested it on my end. Works here.
More information can be found here : https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
Also make sure your friend doesn’t use incognito mode.

Emmanuel S. #36497

Fizzy's answer seems good, the most likely problem is that they do not have a data plan

Philippe R. 83297

You should mark fizzy answer as the best answer

Sharpie22

See Fizzy's answer, it's great!