I couldn't find referral code field when I register sim code

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Minseo
Minseo Posts: 2 ✭✭
I got my friend's referral code that is "12FSP" . And I chose this mobile plan and I registered mobile plan today!!! But
Where should I put this code?? I want to get a discount about it. Please help me and put this discount code!!

Answers

  • Mike
    Mike Posts: 21,085 ✭✭
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    Hi Minseo

    If you already activated your SIM card, you cannot enter the code anymore, your friend was suppose to give your the right information too :(

    The referral code must be entered in the field provided at the bottom of the order summary.

    If a person forgets to enter the referral code when subscribing, they’re unfortunately out of luck. We cannot retroactively apply a referral code.

    Source: https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz

    You should close the plan, get refunded, open a new account (new email) and start it with the activation process.
    However, if you care about the phone number, you should transfer your account to some other provider
  • StefanM
    StefanM Posts: 1,453 ✭✭
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    Hi Minseo,
    Once you activate your plan, you cannot use a referral anymore.
    There is a dedicated box on the subscription summary page (before you confirm). There you can type in the referral code.
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