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My Mobile
Archives for January 2021
Discussion List
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Reset Voicemail passwordI have forgotten my NIP to access my voicemail. I do not see the "Advanced Settings" opt… -
Why is the site unable to accept a SIM card order?When I click "Submit Order", the site says "There has been an error, please try agai…
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Is 4 hours wait time normal for activation?Payment went through, I've checked all my email folders & my FIZZ account overview page says pe…
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call dropped?my phone call keeps on getting dropped. what should I do?
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What is an acceptable wait time for the SIM activation email?Hello, I was wondering how long it usually takes to receive the SIM activation email. I double-chec…Answered ✓ Closed Lucas H. #38555 1 view 1 comment 16 points Most recent by Lucas H. #38555 My Mobile
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Google messenger?Google sms is not working intermittently and only to some of my contacts. All other apps connect a…
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Why does the system say "not quite right" when I try to enter my number for voicemail?I am sure I have voicemail on my plan, but whenever I try to activate it, it says my "number i…
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My credit card is good. Doesn't let me press make my monthly payment button. How to fix that?Need help asap. I cannot work without my cellphone.
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Manual payment not working?I updated my payment method aprox 10hrs ago but there was not attempt to charge now I cannot select…
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One PLus Nord n100 compatible ?Hello, Is this phone compatible with Fizz ? https://www.amazon.ca/gp/product/B07XY7XG5N/ref=ppx_yo_…
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Where is my other SIM?I ordered 2 SIM cards but only received 1. -
My plan is CANADA and US, Now I can't use in US, someone can help me?My plan is CANADA and US, Now I can't use in US, someone can help me? need me buy international ADD…
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I get 3 beeps and then the line disconnects. 2nd day in a row what is this.I was told there were technical issues yesterday. I need a phone that does not disconnect people. Y…Answered ✓ Closed David S. 8156 261 views 3 comments 10 points Most recent by Emmanuel S. #36497 My Mobile
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For add-on international calls do I need unlimited minutes activated ?I am interested to use a line just with an add-on to call my awesome friends somewhere in Europe. I… -
How to claim my free data?I try to claim my free data but when i do it it says that my number isnt activated even if it is an…
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How i transfert my sims in my iphone 7 to my new iphone 11 ?Sims card transfert
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Huge problemHello! I changed my Device to a new one... Umidigi S5 pro if that changes anything...My device is c…
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I can't fine my simcard.What should I do?Hi. In my account I can see that my simcard has been delivered yesterday but I can't find it! It's …
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Using data add-on to add data to talk only plan?Hi, I have a discounted old plan with FIzz, with only talking minutes, no data. I want to add mob…
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Could I have some of your surplus data?Hello, I am in need of 500MB-1GB of mobile data to get me to the end of this period. Does anyone ha…
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I get 3 beeps and then the line disconnects. What is this?I get 3 beeps and then the line disconnects. Why is this happening? Please fix this
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Cant make nor receive calls? No subscribed on this numberI cant make nor receive calls,when people call me they are getting an error message there is no sub…
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Sim activation pending ?i have just but two sim cards, first one is activates successfully while the second the activation …
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Switching to Fizz from Videotron with two phone numbers under same videotron account?Obviously I need to transfer one by one using IMEI. I plan to create two Fizz accounts for each. B… -
Wrong data usage report on my accountWrong data usage report on my account on Dec-24-2020 Ticket # 89769