Wrong data usage report on my account

hiep N. #12245
hiep N. #12245 Posts: 1 ✭✭
in My Mobile
Wrong data usage report on my account on Dec-24-2020 Ticket # 89769

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭
    Hi Hiep,
    I suggest to reach out to support as this is something we cannot really help you with here in the forum! Good luck!
  • Emmanuel S. #36497
    Emmanuel S. #36497 Posts: 241 ✭✭
    As Mentioned by Stefan, you should contact Fizz for this, other customers wont really be able to help you here
  • MichelP
    MichelP Posts: 8,731 ✭✭
    hiep,
    Sorry,
    You are on the community hub.
    We are only Fizz users like you.
    I know it's frustating...
    You must wait to get answer from the Fizz customer service about your ticket or chat again with a Fizz agent.
  • Gabriele G.
    Gabriele G. Posts: 167 ✭✭
    I had the same issue few days ago but somehow it fixed by itself the day after.
  • Whizz
    Whizz Posts: 23,081 admin
    Hello hiep,
    I can see that your situation has been escalated and you got an anwser. Hope everything is fine now.
    Have a great day.
    Corina
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