I get 3 beeps and then the line disconnects. 2nd day in a row what is this.

David S. 8156
David S. 8156 Posts: 14 ✭✭
I was told there were technical issues yesterday. I need a phone that does not disconnect people. You are Fizz (Videotron) please make this work.

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    Hi David

    It seems that these 2 days Fizz has some problems. A reboot can help too

    Did you try to contact the support?

    In case of problem, you can contact Fizz support by chat

    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    4- The green bubble should appear in bottom right of the page
  • StefanM
    StefanM Posts: 1,453 ✭✭
    Ho David,
    I had some problems too. However, they are resolved now! Please make sure you contact support. We can’t really help you in the forum apart from basic troubleshooting
  • Strauss
    Strauss Posts: 254 ✭✭
    Hope the problem is resolved soon.
  • Emmanuel S. #36497
    Emmanuel S. #36497 Posts: 235 ✭✭
    I'm just back at work today (and still working from home) I hope I don't have the same issue. Please let us know if it still does it to you or not !
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