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My Mobile
Archives for August 2020
Discussion List
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Frozen SIMMy phone was lost and i froze my mobile account. how do I unfreeze it?Answered ✓ Closed Robert W. #1129 1 view 3 comments 12 points Most recent by Pascal L. 40582 My Mobile -
I've got data to give away, who wants some?Hi, if you would like some extra data, send me a message with you phone number and I'll make your w… -
Why do I have to press 1 to accept call every call?Every time I receive a phone call I get the message to press 1 to accept the phone call. This makes…Question Closed Francis B. 64229 1 view 0 comments 14 points Most recent by Francis B. 64229 My Mobile
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Monthly paymentI got a notification to update my payment method, which I have done before the 10pm time cut off, y…
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what if I lost my iPhone，how can I get a new sim card？I just lost my iphone，I need a new sim card， what should I do
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MMS message and internet does not work?Have just activated my mobile plan with data package. Everything is smooth except the mobile data. … -
No free monthI fave my friends code and payd 2 month and we did not recice free month , could any plz help out ??Answered ✓ Closed matthew T. 59569 11 views 12 comments 27 points Most recent by LemonHead My Mobile
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Can I change my plan at anytime during the month?I was wondering if I could change my plan at any time during the month or if I have to wait at the …Answered ✓ Closed Olivier T. #28393 741 views 10 comments 24 points Most recent by Stanley M. My Mobile
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Any extra charges to text a usa phone or cdn phone in usa?With unlimited Canada only plan will I get charged extra to text a usa phone or a cdn phone while t…
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Can I text a usa phone while in Canada with Canada unlimited plan?Can I text a usa phone or a canadian phone in the US while in Canada with Canada unlimited plan?
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With Canada plan, can I call a Canadian phone number while they are in the states?With Canada unlimited plan, can I call a Canadian phone number while that Canadian number is in the…
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Does Canada plan cover texts and calls from Cda to USA while I'm in Canada or would I need to take aLooking into possibly transferring to fizz mobile. Montreal, QC resident. Does a Canada plan cover …
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Someone ordered 5 SIM Cards using my Fizz account, how can I refund/get this disputed/fix this?I checked my email today, and see that there is a "Your SIM Card is on its way" email. On… -
SIM card passwordI don't find the password to activate my SIM card.
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Roaming in CanadaWhat would happen to my phone and internet services if I am on holiday elsewhere in Canada, outside…
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Is there a coverage add-on?My new payment cycle has just begun today. Currently my coverage is only for Queebc. But for the ne…
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Emergency alertDid anyone else not receive the emergency alert re. the tornado in Ottawa this past Sunday? I thoug…Answered ✓ Closed Monique G. #4152 21 views 14 comments 33 points Most recent by Alexander Y. My Mobile
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Videotron is getting RCS, when will we?https://mobilesyrup.com/2020/08/04/videotron-rcs-support/ Please read the article and maybe a fizz … -
Data Gifting Increments?I know the minimum data gift is 500 MB, but above that does it have to be 500 MB increments? Or can…Answered ✓ Closed Evan F. #28347 1 view 7 comments 27 points Most recent by André L. #16536 My Mobile
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Credit card informationI do not have a credit card yet so I have to ask my friend to buy a SIM card for me using her credi…Answered ✓ Closed Fatemeh S. #28328 1 view 6 comments 16 points Most recent by Xavier B. #28363 My Mobile
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Can I buy a SIM card in person?Hello, I have just come to Canada 4 days ago. As I don't have bank account yet, can I buy SIM card …
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Why my mobile internet doesn't work?I traveled to another city and my mobile internet doesn't work anymore, eventhough my plan was sup…
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I cannot switch my credit card numberI used a credit card just for a single payment days ago, and now I have the one I would like to rep…
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Unsubscribed mobile service, get full refund: Hi I subscribed the mobile service 5 days ago. I am not happy with data coverage I am in downtow…
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When can we have VoLTE?When can we have VoLTE?