Monthly payment
Answers
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If you updated everything and it is all good to go in your account payment wise, see the following:
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Make a payment now: Once your default payment method is all set and up-to-date for this plan, look for the 'Make my monthly payment' button in your account. This will trigger a payment attempt, and your service will be reactivated once the payment is confirmed.
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There is also this help topic: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
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If you don't see a 'make monthly payment' button or something similar in your dashboard, you'll need to contact support at 8am to regulate this.8 -
Marlynda,
Please, contact the Fizz support by chat to get help.
The chat service is available from 8h00 to 21h00, each day.
First, connect you to your Fizz account.
Then, types to this link:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Click on the green chat bubble when you see it down to the right of the page.7 -
Support chat would probably be your best bet.6
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Contact the support4
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