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My Mobile
Archives for February 2019
Discussion List
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All community posts are useless for me since the lines are cut-off on the right side?All community posts are useless for me since the lines are cut-off on the right side! -
SMS messages not being deliveredSince last week, none of my texts have been delivered to Newfoundland numbers and no indication of …Accepted Answer Closed Matt Smyth 2 views 6 comments 7 points Most recent by Anne H. #1344 My Mobile
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My Canada wide coverage has stop working, I suddenly now only can call and text Quebec?I have always had Canada wide coverage since I joined fizz. It still shows on my account as Canada …
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My plan includes 8gb Canada-USD. Can you tell me why my internet doesnt work in NYC?I just got a new package with Fizz yesterday that includes Canada-USA; text, minutes Unlimited and …Accepted Answer Closed Sabrina B. #3019 2 views 4 comments 7 points Most recent by Anne H. #1344 My Mobile
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Don't have Voicemail feature to my account but i have a voicemail ?Hi i got a voice mail message alert on my iphone but i dont have the feature to my account.How to g… -
close account?need to close my account
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I can't receive callsI can make calls but not receive.Data working.Someone with same issue?
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can i change the plan to NOT have any data, talk and text?I noticed that if I don't chose any data, talk and text there is a $5/month fee. The question is th…
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Cannot receive verification code from Mastercard ID check, and Capital OneCannot receive verification code from Mastercard ID check, and any message from Capital One
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call forwarding ?i am trying to set up call forwarding, but it says that my plan does not allow to do this call, i k…
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can i use my phone to make or receive calls while in Europe?when checking the travel options online i only see the options for data and text, for minutes there…
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In the US - Can't send text to non-iphone contactsI receive texts from non-iPhone users but they don't receive when I text them. I don't have a probl…
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Is there any type of corporate discount?I'm new to this service and wondering if there is any type of discount from your different financia…Accepted Answer Closed Marc-Alexandre Jobin 3 views 7 comments 2 points Most recent by Dallaire_M My Mobile
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Contacts outside my local zone not receiving my texts?Since a couple of days ago contacts outside of local area have stopped receiving my texts yet I sti…
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No service in the USI’m currently in the USA (florida) and I dont have any services at all since a week. When I try to … -
Where exactly is the included zone?Im having a hard time figuring out exactly where I can use the phone with the specific coverage bas…
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Receive payment notification by email?Is there an option to receive a payment notification by email when the payment is made every month …
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Where can I see bill?Where on the Fizz account section can I see my monthly bills? Is there also a way to receive them b…Accepted Answer Closed Théo L. #2981 372 views 2 comments 7 points Most recent by GyslainH My Mobile
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Certain contacts cannot receive SMS?Hi, I am now on my 2nd month as a Fizz mobile member, and recently some of my contacts cannot recei…Accepted Answer Closed Owen M. #2980 2 views 4 comments 2 points Most recent by Allison W. My Mobile
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How do I request a new passcode for voicemail if I forgot my current passcode?I forgot my voicemail passcode. What is the procedure to recover a valid passcode for my voicemail?
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Why is my line shows fizz EXT and my data doesn’t work when I’m at toronto?I do pay call and data usWhy is my line shows fizz EXT and my data doesn’t work when I’m at toronto?I do pay call and data u…
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Sms doesn't workMy phone is Samsung S8. my friend can receive my sms but I don't receive their text messages. pleas… -
2FA SMS with Uber, Lyft, Capital One - not working still?Today I was setting up a new device. Of all the 2FA type things that happened today, most worked, b…Accepted Answer Closed David G. 8208 22 views 3 comments 14 points Most recent by David G. 8208 My Mobile
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Can I get area code 506 with Fizz or is it just the Quebec and Ontario area codes for number transfeLike the title, I'm interested in porting a number over from New Brunswick and noticed theres like …Accepted Answer Closed Jeff W. 2 views 4 comments 8 points Most recent by Jonathan C. 2531 My Mobile -
Can't send or receive texts to SOME contacts after returning from US?I returned from the US (Florida) 2 days ago. While I was there I had no problems using my US & …Accepted Answer Closed Kevin M. #2968 2 views 4 comments 11 points Most recent by tellerink My Mobile
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How do I change APN settings on iPhone?I have an iPhone and can't figure out how to change the APN settings. Thanks in advanceAccepted Answer Closed Esther C. #2231 2 views 2 comments 11 points Most recent by GyslainH My Mobile
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minutos internacionaleslos minutos internacionales aplican a fijos y celulares?Accepted Answer Closed Carolina O. #2963 1 view 4 comments 7 points Most recent by M T. #338 My Mobile
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Is Honor 10 compatible with Fizz network?Is Honor 10 compatible with Fizz network?
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How to reopen my account?How to cancel a cancellation made by error?
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A weekly delay in sending sim from Fizz.what should I do?Hi guys, I ordered a SIM card from Fizz last week and paid for it, but I have not gotten my SIM car…Accepted Answer Closed Mohammad H. #2712 4 views 5 comments 3 points Most recent by Ivan Y. #2955 My Mobile
